HR Systems Support Officer

HR Systems Support Officer (Position No: WBS005)

Location: Mackay CBD

Classification: Stream A, Level 2

Department: Corporate Services – People & Culture

Join Mackay Regional Council's People & Culture team as an HR Systems Support Officer This is a fantastic opportunity to provide operational HR support and contribute to a dynamic, progressive local government.

About this opportunity:

• Deliver timely and efficient operational support for employee services activities, including recruitment, training administration, contract preparation, and records management.
• Assist with research, data reconciliation, and reporting for key processes such as performance appraisals and probation reviews.
• Support labour hire administration and training coordination.
• Contribute to process improvements and ensure compliance with service level agreements.
• Promote workplace health, safety, and wellbeing across all activities.

Essential Qualifications, Experience & Skills:

• Previous experience in HR administration or similar support role.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Proficiency in HRIS systems and Microsoft Office suite.
• Ability to work under general direction and meet deadlines.

Why work for Mackay Regional Council?

Mackay Regional Council is a dynamic, progressive and financially sound local government. We have responsibility for $3.5 billion worth of assets and employ almost 1200 dedicated staff in a vibrant, rapidly growing region where sugar, mining, beef, tourism and retail drive the economy. Mackay is located halfway between Brisbane and Cairns and is truly the heart of Queensland, covering 7,622 square kilometres of rainforest, Natural Parks, historic townships, miles of golden beaches and more than 70 tropical islands. The Region boasts a vibrant economy offering an idyllic lifestyle on the Central Queensland coast, from picturesque beaches and nearby island resorts to beautiful rainforests. The Region has a great climate coupled with high quality education and health facilities.

Discover more about the Mackay Region

In addition to the above, we also offer the following benefits:

• Base annual salary of $ 73,831.21
• Up to 18% superannuation (conditions apply).
• Choice of 4 or 5 weeks' annual leave with 17.5% leave loading.
• Access employee benefits including flexible work arrangements, career development opportunities, and a supportive team environment.

Want to know more about this role?

View the Position Description (PD) for this role in the document attachments.

How to apply:

Prepare and submit your cover letter and resume, outlining your relevant experience for this role. If applying for this job via a 3rd party job board such as SEEK, LinkedIn etc. you will be redirected to the Mackay Regional Council Careers (eRecruit) website to apply. Follow the prompts to submit your application (the eRecruit Job Application Quick Reference Guide or the eRecruit Job Applicant Guide can assist).

After submitting, you will receive an automated confirmation email. Should you not receive this, please ensure you have submitted your application and your email address on your account is correct.

Applications Close:

Thursday, 27 November 2025

Having troubles submitting your application?

Reach out to one of our friendly Recruitment Officers by phoning 1300 MACKAY

***Important information for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia, Please visit Mackay Regional Council - Careers at councilwebpage regarding International Applicant criteria. Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing).

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay RegionalCouncil, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.

Location:

Wellington Street Admin. Building

Work Type:

Permanent Full Time