Senior Social Media Strategist

Chain Social isn't just another agency; we're a culture-first, digitally and socially led team bringing Australia's most exciting beauty, fashion, and lifestyle brands to life. Now, we're looking for a Brand Marketing Manager to help shape our story, lead bold campaigns, and take our brand even further.

Who are we?

We're so glad you asked. Chain Social is a female-led digital and creative agency located on the Mornington Peninsula in Victoria. We service some of Australia's best and buzziest eCommerce brands across beauty, fashion and lifestyle, such as MECCA, Millie Savage, NALA, Your Reformer, Funday Sweets and more. We're proud of who we are and the work we do for our clients; our brand identity is sacred, and we've spent the last 9+ years building it with a team of tenacious and passionate women at the helm.

What we do best

Chain Social exists to help transform businesses. Our approach is to hold our clients' hands and guide them using our combined industry experience toward the best marketing strategy for their brand. We want our clients to feel supported and involved in the process – they're an extension of our business and part of the Chain Social family. We're innovators and change makers and want to continue to be bold with our thinking and ideas. We know that to stay relevant, you have to change and nurture growth – and that's where you come.

The role

As someone who lives and breathes social media, the Senior Social Media Strategist will oversee full-service management of our senior-weighted organic social retainer clients. In this role, you'll keep your finger on the pulse of industry trends, ensuring strategies and content are always ahead of the curve.

You'll be responsible for

developing comprehensive client strategies, managing team workflows, and contributing to the agency's overall growth. With sharp communication skills and a solutions-first approach, you'll deliver best-in-class client management.

Confident and well-versed across all aspects of social media marketing, this client-facing role can be seen as an extension of the brand. A complete and holistic understanding of the social landscape is required with specialist knowledge in how to plan, execute, and optimise organic social media campaigns across the various channels

.

Key areas of responsibility

• Client Management
  : You'll lead the management of senior-weighted social media clients, driving growth through strategic partnerships, high-impact campaigns, and consistent revenue delivery. You'll set client strategy and KPIs, oversee content planning and execution across platforms, collaborate with specialist roles, and run client comms - ensuring retention, measurable results, and new opportunities for growth
• Growth & Optimisation
  : You'll onboard and grow client accounts by developing channel strategies, reviewing performance, and identifying new opportunities. Partnering with leadership, you'll support new business, resolve client issues, and deliver cross-platform social strategies that drive results and retention. You'll also contribute to Chain Academy v
  ia consults and live Masterclasses.
• Team:
  You'll support the social team, overseeing workstreams, WIPs, and individual development while fostering a positive culture. Working with leadership, you'll set targets, improve processes, integrate with other divisions, and ensure platforms, systems, and documentation run smoothly to deliver high-quality client outcomes.

Ideal Candidate

The ideal candidate brings 8+ years' experience in social media across fashion, beauty, retail, or lifestyle. You are fluent across all social verticals and their nuances, and have a deep understanding of how different content performs across different platforms.

You are an astute communicator with an organic ability to manage stakeholders of all levels. Highly responsive and resilient under pressure, you can balance strategic insight with strong communication, negotiation and leadership skills.
You love mentoring and guiding teams to deliver against client expectations, fostering growth, building confidence, and ensuring high-quality outcomes that exceed client goals.

You're passionate about crafting and driving holistic social media strategies, using data and performance to inform decisions. You inspire teams, delight clients, deliver outstanding results, and thrive in a fast-paced, ever-changing environment.

A little more about us

We may be biased, but we hand on heart think we're lucky to be a part of one of the best workplaces. Being a member of our tight-knit Chain Social team means you can enjoy our culture-first attitude, which is at the heart of everything we do, and highly valued by our Founder & CEO.

We can offer you

• Flexible work hours because we know the juggle is
  real
  .
• 2 days in the office, 3 days at home
• A nurturing female led environment where pop culture is
  always
  encouraged
• A coastal office location in Mornington so you can clock off and head to the beach for a swim/walk if that's your vibe.
• We've recently started a Christmas season tradition of a team event. Last year was a Super Yacht on the Sydney Harbour, the year prior? Jackalope Hotel takeover and flying in Peking Duk to perform.... because we work hard and relax harder.
• Ongoing fun monthly team events so we can get to know each other.

Big brands, bold ideas, and a team that's going places. Apply now and you could be a part of the journey