Medical Receptionist

5 days ago

Mornington Peninsula, Australia OPTIMIND Full time

Mornington Peninsula’ and Bayside’s multi-disciplinary mental health provider providing Psychiatry, Psychology, Dietetics and Mental Health Social Work - we have a team of 24 Clinicians that all work together to provide exceptional patient care.

This is an administration role, with opportunities for training and development to progress within our team to more senior positions.

Previous medical reception experience will be highly regarded but not essential - we are more so looking for someone with a positive attitude, a can do approach, a demonstrated love of providing exceptional customer service and a high attention to detail.

You will be responsible for:

- Booking, taking payment, rescheduling, confirming and notifying patients’ appointments
- Greeting and liaising with patients and their families in a caring and compassionate manner
- Supporting our Clinicians to ensure the smooth running of the practice
- Patient billing and end of day banking
- Scanning and updating all patient related correspondence and results
- Distributing patient letters
- Other general reception and administrative duties

You will also possess the following:

- Excellent time management and ability to multi-task
- Professional telephone manner and impeccable presentation
- Strong communication skills
- Ability to be flexible and work to changing priorities
- Enthusiastic manner and desire to learn
- Experience using MS office products

At OPTIMIND we value fairness, equality, respect and balance, and believe our collaborative approach ensures our clients receive the highest quality care.

To apply, please send your CV with a cover letter that reflects your suitability & availability for this role to our Operations Manager; Merredea Hudgson. **Applications without a cover letter will not be considered.**

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: $27.00 - $30.00 per hour

Schedule:

- 8 hour shift
- Rotating roster

Ability to commute/relocate:

- Mornington Peninsula VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

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