Retail Assistant

1 day ago

Sunnybank Hills, Queensland, Australia Command Elite Hobbies Full time $51,180 - $62,400 per year

Job Opportunity – Retail & Field Staff (Part-Time & Casual)

Location: Command Elite Hobbies + GelCity Sunnybank Hills

We're looking for motivated and enthusiastic individuals to join our team at Command Elite Hobbies / GelCity Sunnybank Hills. Whether you're seeking full-time, part-time, or casual work, this is a great opportunity to be part of a growing hobby and entertainment business.

About the Role

This role is a mix of retail sales, customer service, and field operations. You'll be working both in-store at Command Elite Hobbies and onsite at GelCity, ensuring our customers have a great experience from the moment they walk in.

Duties & Responsibilities

  • Operating the POS system, cash handling, and processing transactions.
  • Providing friendly and professional customer service in-store, online, and over the phone.
  • Responding to emails, inboxes, and customer enquiries.
  • Signing in customers for private and public sessions throughout the week and on weekends.
  • General cleaning, tidying, and maintaining a professional environment in both retail and field spaces.
  • Assisting with product sales, upselling accessories, and providing advice to new and returning players.
  • Maintaining stock levels, restocking shelves, and completing inventory checks.
  • Demonstrating strong product and technical knowledge to assist customers with questions or issues about gel blasters and accessories.
  • Supporting the GelCity field with event preparation, equipment setup, and ensuring safety rules are followed.
  • Other general retail and field support duties as required.

What We're Looking For

  • Must have a valid driver's license or reliable transport in case of shift changes.
  • Must be 15 years of age or older.
  • Strong teamwork skills and the ability to work well in a fast-paced environment.
  • Weekend availability is highly regarded and preferred.
  • Previous experience in retail, sales, or customer service is preferred.
  • A quick learner who is confident, proactive, and punctual.
  • Strong communication skills and a customer-first attitude.
  • Product knowledge or willingness to learn about gel blasters and related accessories.
  • Immediate start available.

What We Offer

  • Flexible hours to suit your availability.
  • Generous staff discounts.
  • Offers form full-time, part time and casual.
  • A supportive and friendly team environment.
  • Training and development in retail, customer service, and product knowledge.
  • Opportunities to work in both the retail and field sides of the business.

Application submissions are more likely to be viewed and accepted if submitted through our website careers page here:

Job Types: Part-time, Casual

Pay: $24.95 – $30.00 per hour

Expected hours: 2 – 38 per week

Benefits:

  • Employee discount
  • Employee mentoring program
  • Travel reimbursement

Work Authorisation:

  • Australia (Required)

Work Location: In person

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