Customer Success Manager

2 weeks ago

Haymarket, New South Wales, Australia Atomi Full time
Overview Join Atomi: Reinvent how the world learns. At Atomi, we're on a mission to unlock human potential by transforming the way students learn and teachers teach. Our platform combines cutting-edge technology with a creative, human-first approach, turning complex ideas into simple, engaging experiences for students, educators, and parents everywhere. We're driven by curiosity, humility, and a relentless focus on quality and innovation. At Atomi, your ideas matter, your creativity counts, and your work directly impacts how hundreds of thousands of learners engage with education around the globe. Come build something remarkable with us.
The opportunity As a Customer Success Manager who's passionate about improving education and great at building strong, trusted relationships, you'll be the go-to person for schools using Atomi, helping them roll out the platform, embed it into their teaching and learning practices, and get real results for both students and teachers. You'll coach school leaders and teachers, lead workshops and training, track usage data to drive adoption, and feed insights back into our product and marketing teams. You'll also help shape our broader customer success strategy and contribute to the education community through events, case studies and content. This is a hands-on role based in NSW (Greater Sydney Metro area preferred), and requires regular travel to schools, so you'll need your own transport and a valid driver's licence. Experience working in or with the education sector and/or SaaS organisations is highly regarded.
How the interview process works Initial Screen w/ Atomi's People Team
Interview Round 1: Role Fit and Culture Interview
Interview Round 2: Technical Assessment (Role Play Exercise)
Interview Round 3: Cross-functional Interview
What You\'ll Do Lead school-wide onboarding and change management, helping teachers and execs confidently roll out and embed Atomi
Deliver engaging training and support — from in-person workshops to webinars tailored to school needs
Build trusted relationships with school leaders, becoming their go-to for strategy, support and best practice
Use data and insights to drive adoption, solve problems early and ensure long-term success
Work closely with Sales, Product and Marketing to improve the customer experience and share impact stories
What You\'ll Bring to Atomi Experience in customer success, expansion or

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia NextGen Full time

    Overview Join to apply for the Customer Success Manager role at NextGen .Role and team We are seeking a Customer Success Manager to join our growing Customer Success team. This role focuses on relationship management, client retention, and ensuring our valued clients achieve their business objectives through our fintech solutions.What the team does Our...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia Sitemate Full time

    Get AI-powered advice on this job and more exclusive features.Sitemate provided pay rangeThis range is provided by Sitemate. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$100,000.00/yr - A$100,000.00/yrThank you for stopping by and learning more about this role at Sitemate.OverviewWe're...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia Immuta Full time

    Immuta is seeking a Customer Success Manager (CSM) to be a trusted advisor for our customers in the Asia-Pacific Japan (APJ) region. In this pivotal role, you'll blend deep technical expertise with strategic relationship management, directly impacting the adoption and long-term success of Immuta's data security and governance platform within complex...

  • Customer Success Manager

    1 week ago

    Haymarket, New South Wales, Australia Integral Ad Science Full time

    Customer Success Manager - Parental leave contract (14 months) Customer Success Manager - Parental leave contract (14 months) 2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Integral Ad Science (IAS) is a global leader in ad tech, empowering advertisers and agencies to achieve real results through...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia Vish Full time

    Overview Vish is hiring a Customer Success Manager to join our customer success team. You will be responsible for onboarding new customers (including system configuration, setup, and user training) while providing customer support to salon owners and their employees as required.About Vish Vish is changing and innovating the hair colour industry. At the...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia SoSafe Full time

    Overview SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by we invite you to be part of...

  • Customer Success Manager

    1 week ago

    Haymarket, New South Wales, Australia Black Nova Group Full time

    Location: Hybrid (Sydney-based)At Marlee, we're on a mission to be a force for good in the working lives of millions of people around the world. Our platform empowers teams and individuals to reach their full potential, combining AI, motivational science, and thoughtful design.As our Customer Success Manager , you'll step into your next big...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia Techium Consulting Group Full time

    Get AI-powered advice on this job and more exclusive features.Base pay range A$100,000.00/yr - A$140,000.00/yrDirect message the job poster from Techium Consulting GroupCustomer Success Manager - AI Supply Chain SaaS Are you an experienced Customer Success Manager ready to make a significant impact? Our client is a globally expanding tech vendor wanting to...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia Sosafe Awareness Full time

    OverviewSoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is predicted to cost the world $10.5 trillion annually by we invite you to be part of the...

  • Customer Success Manager

    2 weeks ago

    Haymarket, New South Wales, Australia Luminance Full time

    Be among the first 25 applicantsLuminance – Customer Success ManagerThis is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs, Luminance has been named in Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in...