Principal Clinical Lead, ADF/DVA

Overview
Your opportunity: Be at the heart of helping people live longer, healthier, happier lives.
You might think you already know a lot about Bupa. You'll know we provide health insurance and aged care services across Australia and you've probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that we support the delivery of health services to 85,000 Defence Force members and their families across Australia, as well as provide clinical advisory services to the Department of Veterans Affairs.
Role overview
Reporting directly to the ADF Director, the Principal Clinical Lead for ADF/DVA is accountable for clinical leadership, guidance and oversight across the ADF Health Services business. This critical leadership role will work with the General Manager Clinical Governance and with the broader Leadership Team to deliver the core Clinical Governance activities required under the Contract and ensure Bupa supports Defence with the delivery of high quality safe reliable care across ADF Health Services.
We\u2019re looking for an experienced senior doctor with defence experience and strong leadership and influencing skills, to join our team, working full time. While ideally based in Melbourne, Sydney or Brisbane, we\u2019re flexible on location and open to regional centres for the right candidate.
Responsibilities
You will:
Provide clinical leadership and oversight of the ADF Health Services Contract, ensuring the delivery of safe, high-quality care.
Represent Bupa at the highest level of clinical leadership both within Bupa and with our clients.
Support the ADF Leadership Team with expert clinical advice to embed quality care across all service delivery and continuous improvement activities.
Act as the nominated incident manager for clinical complaints and incidents, advising on risk, incident response, and standard operating procedures.
Offer clinical guidance on regulatory, compliance, and case-specific matters to support sound decision-making.
Support the implementation and management of the clinician value proposition to enhance workforce engagement and retention.
Maintain compliance with relevant industry standards, Bupa and Defence policies, and collaborate with stakeholders to drive clinical quality improvements.
Build and maintain productive relationships with clinical and administrative personnel across Bupa, the Department of Defence, state and territory health departments, and third-party providers.
About you
To deliver real outcomes in this role you will be an inherently confident and influential communicator who enjoys working with people of all backgrounds in a complex operating environment. You\u2019ll be capable of taking a system-wide view of models of care and be driven to identify and support the implementation of better ways of working across the ADF/DVA Health Services ecosystem.
You will have
Unconditional and unrestricted registration as a Medical Practitioner with AHPRA
Extensive experience in clinical governance, quality, and risk management
In-depth understanding of the clinical and operational ADF environment
Proven capability in leading clinical improvement initiatives and implementing new models of care
Strong knowledge of the Australian regulatory and compliance landscape for healthcare professionals
Adept at working across complex organisational structures and multidisciplinary teams
Exceptional written and verbal communication, with confident presentation skills
Highly self-motivated, accountable, and outcomes-oriented
Resilient, innovative, and adaptable in dynamic and evolving healthcare settings
You will also require
Australian citizenship
Previous experience within the clinical ADF environment (highly desirable)
Must be able to obtain and maintain baseline security clearance
Be at the heart of it with Bupa
This is your opportunity to make a real impact on the health services we provide in support of the Australian Defence Force and help shape the experience of Defence members accessing health services.
You\u2019ll also enjoy all the benefits of working with Bupa in Australia including:
Tangible employee benefits, performance incentives and discounts on Bupa products and other health and wellbeing initiatives
A supportive team where your contribution is truly valued our people love working at Bupa
We will be shortlisting and shortlisting as soon as we have suitable candidates
For more information email Adrian Talent Acquisition Lead at
To learn more about working at Bupa please visit is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.
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