Head of Sales

Powering Australian Life.

At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move.

Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our customers and communities, and take action to shape a better future for all.

As life changes, we join the change, constantly evolving over 185 years. Today we bring all that know-how to transform how Australians produce, share and consume energy. We’re investing in new ideas, partnerships and infrastructure - renewing and expanding our portfolio of sources and products to help make them more sustainable, reliable, affordable and useful.

We’ll continue to innovate in energy and other essential services to enhance the way Australians live, and to help preserve the world around us for future generations.

Head of Sales - 12-month Max Term

About the Role

The Head of Sales role is responsible for the direct and indirect sales performance of teams across AGL Energy for its residential and SME portfolios driving the overall sales number of the business.

As the Head of Sales, you are responsible for delivering sustainable and profitable growth in line with budgets and forecasts, across multiple sales channels, including internal sales (not direct reporting line), digital sales, 3rd party vendor relationships, New Connections, Battery sales & Connectnow. This 12-month max term role must take responsibility and accountability for the department’s performance against targets across AGL Energy’s multiple product lines including Telco.

What you’ll be doing:
- Implement & drive planning, sales target-setting, performance monitoring/management, and execution of key sales delivery activity to successfully meet and exceed quarterly and annual targets- Define and execute sales strategies and tactics necessary to win in the market- Effectively manage P&L, sales budgets and forecasting and work hand in hand with the HO sales strategy and performance and planning to endorse the collective sales plan- Develop and engage sales compensation and incentive programs monitoring their effectiveness and alignment to sales growth and quality of the sales- Support sales staff in negotiating major strategic commercials enabling growth whilst ensuring good contract practices are in place to manage operational risk- Network and champion within industry bodies that align strategically to customer segments or key customer growth verticals- Establish key external relationships and attend industry events and conferences, establishing and maintaining long-term relationships with key consumers, potential consumers, and key strategic partners.- Ensure there is a pipeline of activity looking to optimize and reduce cost within sales processes and teams and work with the sales enablement team to implement the roadmap- Work cross-functionally within the sales structure to ensure that processes are set up to create seamless execution into channels for new verticals, products, and services- Maintain development, coaching key sales staff to support personal development, being the champion for any sales programs or tools across the organisation which will maximize results- Understand customer requirements and the latest industry trends to contribute to the development of new products- Ensuring customer acquisition and retention activity is in line with the growth strategy- Monitor customer, market and competitor activity providing feedback and sales insight- Working cross-functionally with other sales leadership team members and cross-functional teams like operations, product and marketing, to foster collaboration, for faster growth and higher return- Work closely with stakeholders across the business to check in on performance against group strategy and objectives- Promote sales excellence & a team-orientated sales culture right across the business to encapsulate a winning sales value set with end-to-end accountability

About You

What you’ll bring to the table:
- A passion for sales leadership with experience to complement- Proven tenured experience within senior sales leadership roles- Experience across a number of different sales models and channels in B2B and B2C portfolios including digital and voice channels- Exceptional negotiation skills at C-suite level and down with proven experience in landing large corporate brand partnerships as well as small to medium enterprise- Experience as a leader in an organization where sales have undergone a transformational change to deliver growth- Proven track record of success, evidenced by meeting and exceeding sales targets- Has an understanding of Broker led selling models to manage multiple large-volume relationships- Be a data-driven individual that has a high skill of commercial acumen and a deep understanding of the customer- Proactive sel