Front Desk

3 days ago

Sydney, Australia Howden Group Holdings Full time

Flexible work environment with a focus on work/life balance
- Join a dynamic and forward-thinking business
- Help us think differently

About DUAL
- Driven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers._

Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs through every part of our business. We empower our people to develop products, services and processes that deliver consistently for our partners. As a company we’re known in the industry as a group dedicated to giving back to the community by partnering with charitable groups and actively participating in fundraising events. Whatever you are looking for in a career, we want to help you do more.

Our philosophy is simple: we genuinely put people first and want our people to be the healthiest and happiest they can be, at work and at home. We aim to attract and retain the best talent, and support them to achieve their aspirations. It’s how we grow our business and keep one step ahead of our competitors.

About the Role

We are looking for someone with a positive attitude who is passionate about providing a great experience for callers, visitors and colleagues to join our Sydney Head Office Team and lead our Front Desk. Sometimes it’s the little things, like a well-presented room, or a polite and helpful voice on the other end of the phone that can make the difference to someone’s experience.

We celebrate success within the business and encourage the team to speak up with ideas and suggestions for improving our processes and service to clients. This role at DUAL requires someone who can thrive in a fast-paced environment, takes initiative to anticipate challenges and finds innovative solutions to improve office operations.

Multi-tasking is essential in this role, managing the everyday tasks with more urgent and immediate tasks as needed. This role requires the ability to juggle and prioritise even when under time pressure, including:

- Fielding incoming calls and enquiries
- Welcoming visitors and colleagues with a warm and positive experience
- Maintaining the immaculate presentation of our lively office, including; the smooth operation of our staff breakout area, organisation and support of many events and staff comms, support of office maintenance support of the Sydney Sustainability team and managing stationery stock levels
- Setting up meeting rooms for multiple daily bookings. This includes arranging catering, offering refreshments, setting up AV and clearing the room after meetings have concluded for the next booking
- Collecting the mail and distributing electronically

About You

Salary and Benefits

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

Find out more

To find out more about DUAL Australia including who we are, what we’re up to and what we’re about, head to the DUAL Australia

website

or visit us on our

LinkedIn

page.

EEO Statement

Help us think differently. As a business we’re on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.

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