Financial Lines Claims Examiner

2 days ago


Sydney, Australia Chubb INA Holdings Inc. Full time

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.

**Your Role**:
Is to produce a high quality work product through effective investigating, reserving, and adjusting of claims within your client base.

**Your Responsibilities**:
Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage

Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness

Establish accurate and timely reserves

Maintain active diary to achieve timely development of file and timely disposition

Provide exceptional service standards in line with best practice guidelines

Practise sound litigation controls over counsel

Promptly and properly document all developments in claim file

Meet with appropriate parties to litigation or claims, as necessary, to resolve issues

**Effectively communicate with the following**: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives

May direct claim representatives to participate in file development and subrogation

Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations

Effectively control the use, work product and expenses of outside vendors

Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits

Participate in branch marketing efforts

Such other duties as may be delegated by the Claims manager

**Qualifications**:
**Your Skills & Experience**:
A tertiary qualification (law degree desirable but not required)

Claims experience in a similar role within an Insurance or Legal environment

Strong investigation and negotiation techniques

Good written and verbal communication skills relative to claims handling

Understanding of Insurance policies, Insurance Contracts Act, Regulations and Litigation procedures

Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.



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