Financial Lines Claims Examiner
3 days ago
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
Chubb Australia is currently experiencing a period of accelerated growth, and as we continue to excel and make our mark in the local market, we are looking for high potential individuals to join our dynamic and fast paced team.
**Your Role**:
Is to produce a high quality work product through effective investigating, reserving, and adjusting of claims within your client base.
**Your Responsibilities**:
Analyse first report of claim, suit or underlying material to determine nature of loss, coverage provided and scope of damage
Conduct or direct needed investigation relative to all aspects of reported claims. Secure and/or file all supporting documentation and verify same for accuracy, relationship and completeness
Establish accurate and timely reserves
Maintain active diary to achieve timely development of file and timely disposition
Provide exceptional service standards in line with best practice guidelines
Practise sound litigation controls over counsel
Promptly and properly document all developments in claim file
Meet with appropriate parties to litigation or claims, as necessary, to resolve issues
**Effectively communicate with the following**: Claim Department, Customer Services, Loss Control, Underwriting Departments, brokers, insureds, counsel, third parties and/or their legal representatives
May direct claim representatives to participate in file development and subrogation
Adhere to Insurance Contracts Act and all other relevant statutory rules and regulations
Effectively control the use, work product and expenses of outside vendors
Exercise good judgement in reaching final disposition of claim by evaluating nature of loss, liability, injury/damage, coverage provided and applicable limits
Participate in branch marketing efforts
Such other duties as may be delegated by the Claims manager
**Qualifications**:
**Your Skills & Experience**:
A tertiary qualification (law degree desirable but not required)
Claims experience in a similar role within an Insurance or Legal environment
Strong investigation and negotiation techniques
Good written and verbal communication skills relative to claims handling
Understanding of Insurance policies, Insurance Contracts Act, Regulations and Litigation procedures
Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
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