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Managed Services Technician Level 3

2 weeks ago

Brendale, Australia Network Technologies Queensland Full time

**About Us**

Network Technologies Queensland is a Managed Services Provider (MSP) Based in Brendale.

We offer our clients the following integrated suite of products and services.
- Managed IT Services
- Data Network and Internet Services
- Cloud and Hosted Services
- VOIP
- Mobile Phones Plans

Network Technologies Queensland has a team of 18 currently and we are looking for additional techs to join our growing team.

We differentiate from the market by having close relationships with our customers, understanding their networks and needs, while sticking to standardised deployments and procedures to allow us to keep things simple, reliable and repeatable. With our latest offering of Mobile Phone plans we are now a one stop shop.
**About the role**
- Server Hardware (Lenovo, Dell)
- Backup Technologies - Shadow Protect, Veeam, Altaro
- Virtualisation (VMware, HyperV)
- Networking (Ubiquiti, Pfsense, Cisco)
- Server Operating Systems (Microsoft)
- Application Delivery (Remote Desktop Services)
- Messaging and Database Solutions (Exchange, SQL)
- Azure
- 3CX (We are a Platinum Partner)
- Internet Technologies

We have multiple roles available
**About You**
**We are looking for people who can**:

- Possess problem solving and troubleshooting skills and the ability to ensure technical problems are managed efficiently and effectively.
- approach tasks with a sense of urgency
- be well-presented, thorough and organised
- Loyal, honest, humble and sincere in your engagements
- Excellent verbal and written communication skills
- Great customer focus and a team player
- Effective time management skills and attention to detail
- Current valid Australian driver's license (Cars Provided)

**If you do not meet the above requirements we still encourage you to apply, other positions available for Level 1 Service Desk, Voice Engineer**

**Attractive remuneration package based on experience**

**Salary**: $80,000.00 - $120,000.00 per year

**Benefits**:

- Free drinks
- Free food

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Brendale, QLD 4500: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)