Manager, Academic Services

**Job no**: 571908
**Work type**: Full-time
**Location**: Geelong - Waurn Ponds, Melbourne - Burwood, Flexible
**Categories**: Management, Student Services
- Based at our Burwood or Geelong Waurn Ponds Campus + hybrid work arrangements
- Full-time and continuing
- HEW 9 ($132,790 - 140,744) + 17% Superannuation

Deakin is a cutting-edge public university in Victoria, revolutionising education with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and our dynamic online Campus. We're proud to be a progressive and open-minded university, delivering the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.

Reporting to the Director, Faculty Services (Faculty of Health), you will lead a team to coordinate and support academic and student services, with a strong focus on course and curriculum development, reviews, and revisions. This includes managing the approval process and ensuring clear communication and translation of course and unit information to frontline student support staff, as well as overseeing admission, selection, and course transfer criteria across systems, publications, handbooks, and guidelines.

You will also coordinate curriculum systems and provide course data analysis, evaluation, and reporting. You will have oversight of academic governance and compliance, ensuring alignment with University policy and external regulatory requirements including TEQSA, the Australian Qualifications Framework (AQF), ESOS, and CRICOS. This role also manages Faculty Committees and the associated committee records.

**As the Manager, Academic**Services** **you will**:

- Provide strategic leadership and operational oversight of all academic services functions within the Faculty, ensuring the effective and compliant management of the course lifecycle—from development and revision to approval, quality assurance, and review.
- Lead and manage a high-performing Academic Services team, including responsibility for recruitment, onboarding, performance planning and development (via Deakin Achieve), succession planning, wellbeing, and ongoing role clarity.
- Act as a trusted advisor to senior academic and professional staff, delivering expert advice, reports, and solutions on matters of course management, curriculum development, admissions, and academic governance, in alignment with university strategy and policy.
- Support academic quality assurance and external accreditation requirements, building collaborative frameworks with academic staff and schools to ensure timely and consistent documentation aligned with policy, compliance standards, and institutional priorities.

**To be successful, you’ll have**:

- Postgraduate qualifications and extensive relevant experience; or extensive experience with demonstrated management expertise.
- Strong leadership and people management experience
- Extensive knowledge of course and curriculum processes, as well as admission and selection practices, within an education environment.
- Proven experience in the higher education sector, ideally in academic services, admissions, and selection.
- Demonstrated ability to work collaboratively with academic and professional staff, providing expert advice and support across a complex stakeholder environment.
- Experience maintaining or working with curriculum systems and managing accurate course-related data across platforms.

**Here's how to apply**:
Please submit your updated resume and a short cover letter outlining your skills and experience.

**Applications for this position close on 11.59pm on Sunday 25th May 2025.**

**Why work with us?**

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

**Are You Ready?**

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

**Advertised**: 08 May 2025 AUS Eastern Standard Time
**Applications close**: 25 May 2025 AUS Eastern Standard Time