
Receptionist / Call Centre Operator
3 days ago
The Maughan Thiem Group seek a dynamic and enthusiastic **Receptionist / Call Centre Operator** to join our family business and to be part of a successful team in our well-established dealership.
As an **Receptionist / Call Centre Operator**, you will be part of a small team situated at Hindmarsh and you will be the first point of contact for incoming service enquiries. Your friendly and professional demeanour will create a welcoming atmosphere, ensuring that our guests feel valued and taken care of.
You will be a customer service champion, with outstanding phone etiquette, communication, computer, and organisational skills.
You will need to be able to deal professionally and courteously with customers and be able to multitask and prioritise.
**About the role**:
- Answering incoming service customer enquiries.
- Great organisational and time management skills.
- Great interpersonal skills and customer service with an attention to detail.
- Ability and desire to work as part of a successful team.
- Excellent written and communication skills.
- A professional and friendly phone manner.
- A ‘can do’ attitude.
- A passion to succeed.
- Be computer literate with the ability to learn new systems quickly.
Previous experience in customer face to face dealings, call centre or similar would be advantageous. Experience within the motor industry is not essential. We will train and nurture you to ensure that you that you have full knowledge of our booking and phone systems.
Contact our CRM and Customer Satisfaction Manager, Denise Zanini for a confidential discussion.
Pay: Up to $24.98 per hour
Expected hours: No less than 38.00 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplementary Pay:
- Overtime pay
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 10/06/2025
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