Team Leader

6 days ago

Melbourne Northern Suburbs, Australia G4S Full time

**WHAT WE CAN OFFER YOU**:

- Work in a peaceful and supportive residential environment where we provide security on site
- Work with service partners to provide a package of care to residents, supporting reintegration back into community
- Employee benefits with our partners like Medibank, Bupa, Specsavers and more

**ABOUT THE ROLE**:
The Maribyrnong Community Residential Facility provides short-term accommodation for men exiting the prison system, who would otherwise be homeless. The facility is a measure to help residents find suitable long-term accommodation and assist with transiting them into the community.
The primary objective of the Team Leader position is to ensure, on a day-to-day basis, the supervision of the Residential Support Officers and service provision in line with the stipulated service agreement.

**Duties of a MCRF Team Leader will include**:

- Oversee Residential Security Officers (RSOs) daily duties and rotation through various posts (reception, gate house, community walks, and control room)
- Observe RSOs on duty posts to confirm procedural knowledge is up to date
- Manage RSO performance and behaviour, providing developmental feedback as required
- Manage Resident admission and discharge, providing orientation with the facility and key policies (e.g. curfew, special arrangements, meal times/process)
- Complete timely, accurate and detailed incident reports, while managing each incident end-to-end in accordance with G4S operating instructions and CV Commissioner Requirements (as applicable)

**Essential requirements for the role**:

- Previous experience in managing people in large community groups, residential facility, correctional facility or crowd control
- Demonstrated staff management and positive interpersonal skills
- Excellent written and verbal communication skills
- Computer literate and ability to produce word documents and excel workbooks
- Empathetic and possessing an understanding about the duty of care to G4S employees, clients and other stakeholders
- Desired State security licence (or be prepared to complete in own time within 12 months of employment)

**ABOUT US**:
G4S / Allied Universal are one of the largest private employers in the world with over 750,000 employees globally.
In Australia we employ nearly 2000 staff across a wide range of contracts from Port Philip Prison (which we run end to end), Prisoner Transport for Victoria to Corporate Security contracts with Woodside & Shell and Mobile Speed Camera Operations in NSW to name just few.
Our culture is one of inclusiveness and diversity - we recognise the traditional owners of the land on which we deliver our services and we welcome applicants from all backgrounds and walks of life. We are passionate about all our staff, with the skills they bring, realising their full potential through learning and development and embracing safety and security for our staff and those in our care as a priority.
Our Purpose at G4S is 'Securing the present to help build safe, prosperous communities'. The communities we serve are looking for the safety and confidence that vaccination brings. So that we can demonstrate to these communities, and our customers, that our people take this responsibility seriously, it is a requirement for all new employees to be fully vaccinated, unless you have an authorised medical exemption.

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