Customer Service Representative

2 hours ago

Seven Hills, Australia CDC NSW Full time

ComfortDelGro Corporation Australia (CDC) is the largest private bus operator in NSW. Our subsidiaries, Qcity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions.

Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily. We are part of an international company with an impressive global footprint and a reputation for providing a safe and reliable public transport network that meets customer and community needs.

**The Role**:

- Do you have exceptional attention to detail and thrive on working in a fast-paced environment? Is excellence in customer service important to you?_

We are looking for a dynamic Customer Service Representative to join the team at our Operations & Customer Centre in Seven Hills. This role will administer our customer feedback and complaints management systems and processes. As a first point of contact, Customer Service Representative will provide CDC’s customers with a positive experience through the delivery of timely and reliable customer information and responses to their queries.

This is a unique opportunity to learn from and be part of a highly experienced team which thrives on performing to achieve positive outcomes.

**About You**
- A strong customer service focus
- Excellent attention to detail to ensure feedback is presented accurately
- Exceptional English language skills, both written and verbal
- Ability to work in a high volume, fast paced, goal-oriented environment
- Ability to:

- work independently
- solve problems on the spot and deal with ambiguity
- manage tasks in a timely manner
- adhere to Key Performance Indicators
- Good understanding of IT skills and the ability to learn specialist systems

**Experience and Qualifications**
- Experience in a telephone-based customer service role highly advantageous
- Complaint handling experience highly regarded

**What this role can offer you**
- Opportunities for career growth
- Opportunity to learn new skills in a unique sector of the transport industry with one of the largest land-based transport operators in the world
- Supportive and friendly team

**If this role is a great fit for you then **'APPLY NOW'

  • Customer Service Representative

    1 week ago

    Seven Hills, Australia Protech Warehousing & Manufacturing Full time

    Exciting opportunity for a motivated & switched-on **Customer Service Representative** to join a leading wholesaler in Seven Hills. You will play a key role as the first point of contact to all enquiries while providing exceptional service through excellent communication to an increasing customer base. **ABOUT THE ROLE** - Fulltime Permanent - 8.30am-5pm -...

  • Customer Service Representative

    7 days ago

    Seven Hills, Australia Berendsen Fluid Power Full time

    **About the Opportunity** We have an exciting opportunity for a Customer Service Representative to join our team in one of the most dynamic engineering fields of Fluid Power. You role will be responsible for providing sales and administrative support, with the opportunity to progress into additional operational responsibilities to support Berendsen’s...

  • Customer Service Representative

    7 days ago

    Para Hills West, Australia MIDAS SERVICE CENTRE PARAHILLS Full time

    With a focus on customer service excellence and working well within a close-knit and highly professional automotive workshop team, we are seeking a **Service Receptionist** for our busy workshop located in Para hills (SA) Ideally, we are looking for a proactive individual who is passionate about the luxury automotive industry. - Meeting and greeting all...

  • Customer Service Officer

    1 week ago

    Seven Hills, Australia Engineering Networks Pty Ltd Full time

    Seven Hills Location - Permanent - $65,000 + Superannuation - Join a small but supportive team **Customer Service Representative** *** **Company Overview**: Our client based in Seven Hills, specialises in providing exceptional solutions in the electrical, industrial, data, and lighting sectors. As a Customer Service Representative, you'll play a pivotal...

  • Customer Service Representative

    4 days ago

    Seven Hills, Australia Solutions Personnel Full time

    A growing, well-established, family-owned business, based in Seven Hills, require a Customer Service rep.to join their call centre team. Skills required: - Clear Communication Skills. - Basic computer skills. - Empathetic - Adaptable - Ability to Use Positive Language. - Professional - Responsible - Patient - Reliable 38 hour a week Day shift Pay...

  • Customer Service Representative

    3 days ago

    Seven Hills, Australia Solutions Personnel Full time

    A growing, well-established, family-owned business, based in Seven Hills, require a Customer Service rep.to join their call centre team. Skills required: - Clear Communication Skills. - Basic computer skills. - Empathetic - Adaptable - Ability to Use Positive Language. - Professional - Responsible - Patient - Reliable 38 hour a week Day shift Pay...

  • Field Service Representative

    2 weeks ago

    Seven Hills, Australia Flowserve Australia Pty Ltd Full time

    **Position Summary**: We are seeking a Field Service Representative responsible for supporting the commissioning, operation, maintenance, and servicing of mechanical systems and equipment at customer locations. The role involves technical support activities, diagnosing and resolving mechanical issues, and ensuring that equipment operates safely and...

  • Customer Service Officer

    6 days ago

    Seven Hills, Australia Ecomed Trading Full time

    **Customer Service Officer** **"Seeking an enthusiastic customer focused person to join our team at Seven Hills. Friendly office atmosphere, quality products"** About Us: At ECOMED, we are proud to be a leading distributor and service provider in the healthcare market, representing some of the world’s most respected manufacturers of medical devices. We...

  • Customer Service Representative

    7 days ago

    White Hills, Australia Bowser Bean Cafe Full time

    **Bowser Bean Epsom (BP)** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re...

  • Customer Service Representative

    2 hours ago

    White Hills, Australia Bowser Bean Cafe Full time

    **Bowser Bean Epsom** **Customer Service Representative - Hiring Now!** **More than your average Servo!** Bowser Bean Café is an Australian owned and family run business with over 30 years in the industry. We’ve always operated with a simple promise - to serve and support the regional communities of Victoria and New South Wales. Today we’re super...