Merchant Services Specialist, New Verticals

1 week ago


Melbourne, Australia Fulcrum Full time

**Merchant Services Specialist, New Verticals**

Melbourne, AUS

**About the Team**

The New Verticals team is part of DoorDash’s new exciting initiatives. As DoorDash grows to be a market leader in on-demand delivery, the opportunity is clear for new horizons and new products to expand. New Verticals Grocery and Retail is at the forefront of Doordash’s goal to deliver anything within 30 minutes or less Our catalog launch and catalog update experts will be shaping and informing the process of building and maintaining inventory catalogs for our valued grocery and retail partners as they expand their footprint in this new offering across the country.

Our onboarding experts will ensure that the Non-Rx merchants are being onboarded with the correct features and have specific support on the Mx Services team. With this team, you’ll work with gift shops, florists, grocers, liquor stores, and many different retailers

**About the Role**

On the Catalog team, you will organize and curate large amounts of inventory data provided by our new grocery, convenience and other vertical partners to prepare them for launch on the platform. You will own and collaborate on catalog building, updating, and process development + improvement. You’ll become an expert in our product taxonomy and how to make a large amount of inventory data fit with our pre-existing layout to make shopping convenient and fun for DoorDash Consumers.

**You’re excited about this opportunity because you will**
- Work directly with one of DoorDash’s newest and most exciting products
- Build and shape what success will look like for the New Verticals Specialist role
- Give input and improvement suggestions to multiple new and developing processes
- Help scope plans for other New Verticals soon to come to the team and the company

**We’re excited about you because**
- You’re self-sufficient and self-motivated; you thrive as an independent contributor but also appreciate the input and collaboration that a team setting offers.
- You love projects and enjoy seeing something through start to finish and owning every aspect of it along the way
- You have a strong understanding of Google Sheets/Excel formulas and like finding ways to simplify working with large amounts of data
- You want to work cross-functionally with other employees and teams that you may not have worked with before
- You have a strong commitment to building and supporting a trusting team culture; relying on your teammates for help and guidance, and providing insight when they need it, is your strong suit

**About DoorDash**

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Pay: $98,000.00 per year

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Melbourne VIC 3000



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