Product Owner Merchant Services

6 days ago

Melbourne City Centre, Australia NAB Full time

Product Owner | Merchant Services
- Job number: 801838
- Primary position location: VIC- Melbourne CBD
- Category: Project Management
- Category: Retail/Consumer
- Work type: Permanent Full time
- Closing at: Jul 9 2025 - 17:00 AEST

**Favourite**

- **Bring your exceptional experience as a Product Owner in Merchant Services**:

- **Drive simplification and velocity in delivery through your disciplined execution focus**:

- **You’ll join a high-performing team, backing talented individuals**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

As a** Product Owner Card Present**,**you will be part of the **Merchant Services team,**that’s doubling down on customer obsession.

**Each day, you’ll go above and beyond to**:

- Represent the voice of the customer & support the Technical Program delivery team, this includes interpreting the program requirements in Cards Present team in Merchant Services.
- End-to-end owner of an episode/ service, including customer outcomes, revenue, technology and capabilities that the episode/ service depends on.
- Lead the success and transformation of episode/ service and ensure product information and changes/enhancements are delivered across the channels together with Product Managers.
- Initiative justification and supporting appropriate product design and development to meet business / customer requirements.
- Define, refine and prioritise the business outcome/ epic backlog based on quantified value and strategic outcomes and engage key stakeholders to gather feedback, remove roadblocks & implement change.
- Drive inspiration by identifying market trends as well as understanding competitors and innovation.

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Proven experience working in a similar Product Owner role within Merchant Services/Payments Acquiring in Financial Services.
- Experience in Merchant Services and exposure to International and Domestic Card Schemes is preferred.
- Demonstrated experience and knowledge of Product Management in Financial Services.
- Experience in identifying and articulating customer needs and interpreting complex requirements of external parties.
- Relentless focus on outcomes and excellent shareholder engagement & management skills.
- Ability to develop productive relationships with Technology delivery and Product function.
- Knowledge of Agile delivery and understanding of project costing and risk management.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB**

LI-DNI

  • Product Owner, Cards and Merchant Payments

    5 days ago

    Melbourne City Centre, Australia NAB Full time

    Product Owner, Cards and Merchant Payments - Job number: 799487 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Information, Communication & Technology - Category: Product Management - Work type: Permanent Full time - Closing at: Jun 13 2025 - 23:55 AEST **Favourite** - **Bring your experience as a...

  • Product Owner- Merchant Services

    1 day ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    OverviewBring your exceptional experience as a Product Owner in Merchant ServicesDrive simplification and velocity in delivery through your disciplined execution focusYou'll join a high-performing team, backing talented individualsOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters...

  • Product Owner- Merchant Services

    1 day ago

    Melbourne, Victoria, Australia National Australia Bank Full time

    OverviewBring your exceptional experience as a Product Owner in Merchant Services Drive simplification and velocity in delivery through your disciplined execution focus You'll join a high-performing team, backing talented individuals Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our...

  • Head of Product Ownership

    2 days ago

    Melbourne City Centre, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - Lead the Merchant Product transformation - Be supported to grow your career at NAB - Make a genuine difference through the work you do for our customers and peers **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on...

  • Product Owner

    3 hours ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD “#LI-DNI” - Be part of our Merchant acquiring team where you can make a real difference - Be supported to grow your career at NAB - Be part of this progressive and agile culture **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and...

  • Principal Product Designer, Merchants

    7 days ago

    Melbourne City Centre, Australia NAB Full time

    Principal Product Designer, Merchants - Job number: 802705 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Digital & Innovation - Category: Information, Communication & Technology - Work type: Permanent Full time - Closing at: Sep 7 2025 - 23:55...

  • Head of Merchant Customer Journey

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Head of Merchant Customer Journey - Job number: 798351 - Primary position location: VIC- Melbourne CBD - Category: Banking & Financial Services - Category: Business Banking - Category: Product Management - Work type: Permanent Full time - Closing at: Mar 10 2025 - 23:55 AEDT **Favourite** - **We are empowered to make a positive difference for customers and...

  • Design Manager, Merchant Services

    17 hours ago

    Melbourne City Centre, Australia NAB Full time

    Design Manager, Merchant Services - Job number: 800665 - Primary position location: VIC- Melbourne CBD - Primary position location: VIC- Melbourne inner - Category: Banking & Financial Services - Category: Digital & Innovation - Category: Information, Communication & Technology - Work type: Permanent Full time - Closing at: May 27 2025 - 23:55...

  • Product Owner

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Leader group within the Finservices environment looking for a Product Owner. **Your new company** With almost three decades providing technology and administration services and solutions to its clients this market - leader is opening its doors for an experienced Product Owner to be part of their amazing growth. **Your new role** **What you'll need to...

  • Product Owner

    1 week ago

    Melbourne City Centre, Australia FinXL Full time

    Location: - Melbourne CBD, Victoria- Job Type: - Temporary- Specialisation: - Banking & Financial Services- Salary: - Negotiable- Reference: - TR/018029_1662012031FinXL I.T Professional Services is an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service...