Travel Customer Service Officer

2 weeks ago

St Leonards, Australia Talent Connect Australia Full time

Temporary - Permanent Opportunity
- St Leonards Location + Offering Remote working
- Great career opportunity
- **Offering Hybrid working arrangement**:

- **Immediate Start**:

- **Full-time hours**:

- **Temp with the potential to covert to Permanent**:

- **Working Holiday Welcome to apply**

Work with a reputable international brand in a dynamic and busy environment.

If you have relationship building skills and a love of customer service and travel, this is the role for you.

Based in St Leonards, Sydney this organisation is immediately seeking a customer service travel specialist to join their close-knit team. Working in a wider customer service environment offering ongoing development and opportunities to grow both within the role, but also the global organisation as a whole.

**About the role**:

- Book and assist with exciting travel itineraries, queue management queries and ticket reissues
- This is not your regular travel agency role - rather, you will specialise in the travel servicing of their loyalty customers.
- Full training provided
- Work with a supportive team in office with option to work from home
- Assisting other departments with loyalty program queries
- Mon-Fri - 8am to 8pm rotating roster

**Essential requirements**:

- Must have proven experience using Amadeus OR Sabre OR Galileo
- Travel knowledge essential (airlines, suppliers/destinations and reading and understanding airline policies)
- Experience with Reissues is highly valued
- Available to work between Mon-Fri 8am to 8pm on a rotating roster
- Excellent verbal & written communication skills
- Must be available immediately or with one weeks’ notice
- WORKING HOLIDAY VISA CANDIDATES _ WELCOME TO APPLY

This role is shift based with award and penalty rates in place according to hours worked.

Free parking is available on site and public transport is less than a 5-minute walk away from their modern, clean and safe offices.

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