Head of Health Services

2 days ago

Sydney, Australia Bupa Full time

**The opportunity**

The **Head of Health Services** will lead the strategic and operational direction of all health services linked to our Wellness Hubs across BVAC Australia, playing a key role in shaping the future of integrated care. As a senior leader within the Quality Leadership Team, you’ll oversee clinical, medical, and allied health services—driving innovation, service excellence, and commercial outcomes.

This is a high-impact role with direct accountability for the success of our quality strategy, offering a unique opportunity to influence national health service delivery and elevate wellness outcomes for residents and communities.

**How will I help?**
- Lead the Vision: Drive the strategic development and delivery of Wellness Hub services across multiple work units, ensuring alignment with BVAC’s broader health and wellbeing goals.
- Champion Service Excellence: Own and lead high-level service delivery improvements by shaping policy, evaluating quality initiatives, and embedding best practices across homes, hubs, and multidisciplinary teams.
- Govern Clinical Standards: Chair the Credentialling Committee, ensuring all clinical roles meet rigorous standards of training, experience, and scope of practice to deliver safe, high-quality care.
- Shape the Future Workforce: Collaborate with the Quality Leadership Team to lead strategic workforce planning, recruitment, and operational execution across the Wellness Hubs.
- Influence System-Wide Change: Provide expert clinical counsel and drive cross-functional transformation initiatives that enhance teamwork, elevate clinical outcomes, and support sustainable service innovation.

**What do I need?**
- Tertiary qualifications in a relevant discipline such as Bachelor of Nursing or Health Science.
- Current AHPRA registration.
- Demonstrated success in delivering high-quality clinical care, with strong assessment and care planning capabilities.
- Skilled in building trust, coaching teams, and confidently presenting to diverse audiences.
- Adept at fostering a positive team environment and building strong, cross-functional relationships.
- Strong analytical skills with the ability to interpret clinical data and translate insights into meaningful actions.
- Excellent literacy, numeracy, and documentation skills to support clinical accuracy and compliance.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

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