Client Partner, Experience

2 weeks ago

Sydney, Australia Dentsu Aegis Network Full time

Become a champion for meaningful progress as a Client Partner, Experience at dentsu creative

Job Title:
Client Partner, Experience

**Job Description**:
dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu Creative operates in 21 markets worldwide with more than 2,200 dedicated specialists. Bringing together our Japanese heritage in craft, data and technology, and our deep understanding of media and contemporary culture, Dentsu Creative is a new global creative agency.

Born in Japan, raised in a digital world. We help transform brands and business through the power of Modern Creativity: which creates culture, changes society and invents the future and is accelerated by our deep specialist expertise in digital experience, earned attention and entertainment.

What your typical day will look like:
As the Product and Experience team’s Client Partner you will be responsible for developing and driving the success of a portfolio of clients through strategic collaboration on innovative digital solutions.

Core responsibilities include:

- Driving ambitious customer strategies and delivering innovative business solutions to achieve commercial success for the Experience practice and clients
- Identify risks, align work to client needs, ensure value and customer satisfaction and enhance client perception
- Leading cross-functional teams, collaborating with craft leaders for client growth and excellence in the Experience function
- Ensure accurate reporting and financial forecasting, deliver proactive initiatives, drive repeat business and identify new business opportunities

A bit about you:

- Deep industry expertise in customer experience, marketing technology, and digital ecosystems
- Proven track record of delivering strong client management outcome and achieving client growth and business development.
- Experienced in commercial management and reporting with a strategic focus on business strategy, financial management, forecasting, and demand planning.
- Successful track record in matrix organizations, emphasizing collaboration, influence, and persuasion, with experience in selling and delivering professional services in relevant industries.

What’s in it for you:

- Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
- The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
- 5 weeks annual leave after 2 years of service and 3 whole company Wellness days off per year for you to switch off and take your day, your way
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
- Be part of a global network that truly invests in recognising performance with via our monthly Kaizen Awards and social impact, including having a clearly mapped path to becoming net zero

Become a champion for meaningful progress:
If you want to belong to a one global network where opportunities are limitless - we look forward to welcoming you.

Next Steps

**Location**:
Sydney

Brand:
Dentsu Creative

Time Type:
Full time

Contract Type:
Permanent

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