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Workplace (Facilities) Officer

2 weeks ago

Newcastle, Australia Greater Bank Full time

**About the role | 12 month fixed term contract**

We are seeking a talented & solutions-orientated Workplace (Facilities) Officer who will be responsible for the day-to-day co-ordination of our reactive maintenance requests and helpdesk support activities for all Greater Bank premises. Working closely within the team, this position will demonstrate success by ensuring our customer requests are responded to effectively and that compliance is achieved across Greater Bank’s sites. This role will also follow the Planned Preventative Maintenance (PPM) schedule and effective contractor and supplier management system to deliver quality outcomes.

**What are we looking for?**

You will operate collaboratively and develop positive working relationships. You will thrive in a fast paced and changing environment and gain job satisfaction from delivering on an effective maintenance programme.

Additionally you will have:
- Minimum 3 years’ experience working in facilities, workplace or property management.
- Demonstrated experience delivering on maintenance activities related to workplace and/or retail.
- Understanding of quality, safety and environmental standards.
- Stakeholder engagement and customer service skills and experience, preferably within a fast paced and changing environment.
- A strong collaborator who can work well within a team.
- Customer focused individual, who keeps our customer at the heart of everything that we deliver on.
- Exceptional attention to detail and written communication skills.
- Proficient in the use of MS Office.
- Drivers Licence.

**What would be your key responsibilities?**
- Support on all maintenance related activity, including reactive and proactive requests.
- Ensures the PPM (Planned Preventative Maintenance) schedule is followed and supported to achieve 100% compliance.
- Contractor/supplier management - ensure the schedule is followed showing active suppliers and compliance checks undertaken.
- Undertakes site walk rounds for our main offices, with issues actioned and completed.
- Ensures cover is in place for workplace support, mail and reception.
- Ad hoc work as directed by the Workplace & Facilities Manager.

**What can you expect from Greater Bank?**
- Award winning Financial Services Organisation
- Genuine focus on your career development with access to internal and external training
- More than just pay - Our health and wellbeing program is centred around work-life balance and flexibility
- Opportunity to make a difference in our community
- Work in an environment where people are at the heart of everything we do

**About us**

We’ve been helping the people of NSW and South East QLD with their banking needs for over 75 years. At Greater Bank, we are on a journey that is being driven by our people to ensure we remain positioned to support our customers for generations to come. Become part of the team that is helping to transform the way we do banking.