Transport & Escort Operations Manage

3 days ago

Pinkenba, Australia Serco Full time

Drive exceptional service standards and work on a rotational roster
- Through your leadership and guidance ensure security and care of detainees
- Fulltime positions working across a seven-day roster based in Pinkenba - QLD

**About the Role**

The Transport & Escort Operations Manager will report to the Senior T&E Operations Manager and will coordinate the daily operations at Brisbane Immigration Transit Accommodation-BITA, site based in _Pinkenba - QLD_. You will ensure the safety and welfare of detainees. Lead and manage operational staff to ensure a high level of service delivery. Ensure the management of detainee enquiries, requests, and grievances. Support the security operation of the centre and manage incidents, site operations and contingency activities. This is a fulltime position, and you may work up to 12 hours shifts across a seven day roster to suit operational requirements.

**About You**

You are experienced in working in a secure environment and you understand the operating principles to run a secure environment focussed on detainee management and care. An operational leader, you can motivate your team to deliver contract service deliverables and be flexible in your approach in a constantly changing environment. As a person of integrity, you will drive positive engagement of Detainees and have a strong understanding of mental health services. You will have experience working in a fast paced/highly flexible environment and can assist with contract & legislation compliance. You’re a respectful and professional person who demonstrates exceptional moral values in everything you do.
- To be successful in this role, you will have:_
- The highest levels of personal integrity and ethical behaviour
- Certificate II Security Operations
- Previous experience at a minimum of Detainee Service Manager level of immigration detention services or experience managing in a similar environment
- Experience working in the Transport & Escort space
- Preparation of complex reports and submissions
- Solid experience managing diverse teams in a challenging environment
- A sound understanding of the commercial aspects of the operation to help inform decision making
- Current C Class Driver’s Licence
- Current Working with Children Card in accordance with relevant state legislation
- Certificate IV Security Management or Frontline Management desirable
- Certificate IV in Social Services or equivalent desirable
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role._**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._

Video

  • Fleet Manager

    2 weeks ago

    Pinkenba, Australia NK Transport Aus Pty Ltd Full time

    **Job Advertisement: Fleet Manager - N K Transport AUS Pty Ltd** Location: Pinkenba, QLD 4008, Australia **Salary**: $73,150.00 - $83,150.00 per annum **About Us** N K Transport AUS Pty Ltd, based in Pinkenba, QLD 4008, is a respected leader in the transport and logistics industry, delivering high-quality and reliable transport solutions. With a strong...

  • Cleaning Services Employee

    1 week ago

    Pinkenba, Australia Serco Full time

    **About you** You will have previous experience working as a professional cleaner in a culturally diverse environment and have demonstrated ability in the use of the equipment and chemicals involved with this role. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. You have ability to work in a team...

  • Transport Fleet Allocator

    1 week ago

    Pinkenba, Australia Cement Australia Full time

    We are currently seeking interest from an experienced **Transport **Fleet Allocator** to join our large national Allocations team based at Pinkenba. At Cement Australia, our Fleet Allocators play a critical role in making sure we delight our customers. This role can be called different things at different companies - Allocations, Dispatch, Transport...

  • Operational Excellence Manager, Amazon Logistics

    2 weeks ago

    Pinkenba, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor's degree. - 3+ years of warehousing or transportation management experience. - 3+ years of working cross functionally with tech and non-tech teams experience. - 3+ years of defining and implementing process improvement initiatives using data and metrics experience. - Expertise in Lean Management, Six Sigma and other OE tools. - Knowledge of Excel...

  • Forklift Operator

    1 week ago

    Pinkenba, Australia Protech Full time

    Protech are seeking multiple Forklift operators & Production Machine operators for our client, who is a Market Leader in the manufacture of Stormwater Pipe and associated Precast Products based in Pinkenba. **Benefits**: - Excellent Pay Rate - $37.02 ph. - Weekly Pay - Ongoing, consistent work - On-the-job training provided. - Temp to permanent employment...

  • Technical Services Officer

    2 weeks ago

    Pinkenba, Australia Northrop Grumman UK Full time

    AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: AU- Secret (NV1) TRAVEL: Yes, 10% of the Time Description Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is...

  • Forklift Operator

    2 weeks ago

    Pinkenba, Queensland, Australia Eagers Automotive Full time $60,000 - $70,000 per year

    At Eagers Automotive we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Forklift Operator/Yard personPinkenba, Brisbane QLDWarehousing, Storage & Distribution (Manufacturing, Transport & Logistics)Full Time$60,000 - $65,000 per yearWe are the largest parts distributor servicing all major car brands,...

  • Manufacturing Operator

    3 days ago

    Pinkenba, Australia Protech Full time

    Production Workers Our client is recognised as a Market Leader in the Manufacture of Stormwater Pipe and associated Precast Products. Based in Pinkenba there are a number of opportunities available for experienced Manufacturing Machine Operators and Production Workers for Day, Afternoon and Night Shift Rosters Duties will range from Machine Operation,...

  • Operations Manager

    3 days ago

    Pinkenba, Australia Dormakaba Group Full time

    **THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY** This is your chance to take ownership of a fast-paced operation, drive real results, and be part of something bigger. We’re on the lookout for a hands-on Operations Manager to lead Gliderol and Ezi Rolls Queensland site in Pinkenba. You’ll be responsible for all aspects of production, despatch and...

  • Operations Manager

    2 weeks ago

    Pinkenba, Australia Dormakaba Group Full time

    Pinkenba, QLD, AU, 4008 - Aug 11, 2025 **THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY** This is your chance to take ownership of a fast-paced operation, drive real results, and be part of something bigger. We’re on the lookout for a hands-on Operations Manager to lead Gliderol and Ezi Rolls Queensland site in Pinkenba. You’ll be responsible for...