Shop Assistant

9 hours ago

Pinkenba, Australia Serco Plc Full time

Join the passionate Catering team at Brisbane Immigration Transit Accommodation Pivotal position to suit a flexible, capable & experienced retail assistant Part-time position based in Pinkenba working approx. 20 hours p/wk with alternate weekends

About the role
We are seeking an experienced and customer-focused Shop Assistant to provide superior customer service within the store based in our facility at Brisbane Immigration Transit Accommodation (BITA) site based in Pinkenba, QLD. This is a part-time position working alternate weekends. This role is a pivotal position and will suit a capable and experienced retail assistant who can demonstrate common sense along with a willingness to work within a multicultural and dynamic environment. You will be responsible for the store stock control maintenance and replenishment and manual handling is part of this role. A key requirement is the ability to compile the weekly list of available stock items, sales transactions and the collation of detainee points whilst taking pride in the store and ensuring it is safe and clean always.

About you
You will possess a friendly and helpful demeanour coupled with proven success in providing service excellence within the retail environment. You will be operating within a fast paced and sometimes challenging environment. You will need to demonstrate resilience and have a calm manner with good attention to detail to meet the responsibilities of this position. You are a respectful and professional person who demonstrates exceptional moral values in everything you do.

**To be successful in this role, you will have**: The highest levels of personal integrity and ethical behaviour Experience in customer service within a retail environment
Good computer skills
Superior skills with numeracy and accuracy Proficient in written and verbal English language Presentation and Stock control
Certificate II in Retail (desirable) Ability to maintain an Australian Federal Police Clearance Maintain a current Working with Children certificate

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

About Us
We are trusted to ensure the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.

Join Us
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

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