Head of Business Delivery

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- A leadership role where you’ll inspire and energise your team while driving strategic outcomes for Australia’s leading business bank
- A Newly created Head Of opportunity to shape and make your own
- Make a genuine difference through the work you do in supporting our bankers & customers

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

**Your new role awaits**

NAB is the #1 business bank in Australia. Your role will see you play a key part in the success of delivering Business & Private Bank’s strategic ambition, and, just saying, it’s a winning team with a winning strategy Our relationship-led approach to meeting our business customers’ needs, is a key differentiator at NAB and we’re investing more to support our bankers with better tools, simpler processes and integrated systems to enable them to do what they do best - serving our customers and community. This is a great opportunity to support and help your peers in Business & Private Bank Sound like you? Read on.

In your new role as Head of Business Delivery, Banker Enablement, you will be a thought leader in identifying and prioritising the initiatives across the Banker Enablement Sub-Domain that will reduce the workload of our business and private bankers allowing them to spend more time with our customers. You will focus on simplifying and automating processes, enhancing dashboards and tools and integrating systems and improving compliance by design. Not only will be you be responsible for the effective end-to-end delivery of business outcomes but also the successful change management of each release.

**Responsibilities include but are not limited to**:

- Lead and coach the Product Owners and delivery teams to deliver successful and impactful business outcomes
- Drive alignment across the Product Owners and technology teams and remove critical roadblocks
- Work closely with distribution leads, including Heads of Business Execution, to deliver effective change to our bankers
- Build strong / collaborative relationships with value chain stakeholders (distribution, technology & operations, risk, finance, product, people, customer experience, etc)
- Contribute to proposition development that deliver on the B&PB strategy including compelling business case sand solutions built in line with customer and banker needs
- Prioritise backlog of initiatives and sequence delivery within the resources of the squads as well as across various service teams
- Implement initiative delivery / development processes to reduce costs and improve operational efficiency
- Develop change plans to ensure the changes are adopted effectively and benefits realised

Look at the Role Purpose Statement for more details on this high profile opportunity.

**What you will bring**:
You will be an innovative and agile leader with outstanding organisational and logístical management capability. Your ability to work with our key stakeholders across the business to engage with a variety of partners, understanding and creating business requirements utilising both feedback and reporting to effectively communicate on the strategic alignment our business will see you make this role your own. Some key capabilities include:

- Stakeholder & communications management
- Problem solving
- Delivery Management
- Experience Leading multi-functioning teams
- Business acumen
- Agile ways of working

Additionally, you will be able to demonstrate
- Strategy / Execution
- Program management experience
- Strong knowledge of banking -expertise within Business & Private Bank is highly regarded
- Experiences in evidence-based decision making and strong analytical ability coupled with the ability to execute structured problem solving
- Outstanding verbal and written communication aptitude to work at executive level synthesis while also ensuring all stakeholder engagement

If you think this role is the right fit for you,

**A diverse and inclusive workplace works better for everyone.**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and person