Service Centre Manager

3 days ago

Brendale, Australia Sulzer Full time

Service Centre Manager - Full Time - Brendale, Australia

**At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.**

Join our Services EAPA team within Services division in Australia as Service Centre Manager to help us take Sulzer to the next level.

**In this role you will be accountable for**:

- Overseeing approximately 40-45 Electrical Fitters, Mechanical Fitters, Machinists, Apprentices and providing direction to the Works Manager.
- Ensuring works are being conducted to support customer orders and are being executed in accordance with the contract, schedules, and available resources.
- Providing continuous feedback and coaching direct reports.
- Driving key operational performance indicator across the service centre such as forecasting, margin, labour utilisation, engineering expertise, quality, and safety culture.
- Monthly quarterly & end of year management reporting.
- Managing the Service Centre KPIs and ensuring aligned with corporate financial targets.
- Conducting monthly, quarterly, and annual business reviews with Senior Management in Australia.
- Ensuring efficient organisation and management across the service centre.

**To succeed in this role, you will need**:

- A bachelor’s degree or Trade qualification in Business and/or Electrical Engineering or related discipline within the industry.
- A technical background in electrical engineering / trade is essential.
- 10+ years’ demonstrated experience in a similar leadership role.
- Excellent negotiation and sales support skills
- Strong communication skills & ability to engage and work with others.
- Ability to motivate and challenge direct reports and give direction to the whole organisation.

**Your benefits**:

- Attainable annual bonus scheme
- Phone + Laptop + Company Car
- Annual salary reviews
- Employee Assistance Program
- On-site parking
- Work for a global organisation that values innovation, excellence, and a commitment to the most important part of our business - our people and our customers

**Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.**

**83% of our employees recommend Sulzer as a good place to work and we are proud to be recognized as a Top Employer 2023 in Brazil, China, Switzerland, United Kingdom and United States. So come and join our story, starting today

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