Team Manager

Utilise your leadership expertise to lead an investigation team and to provide support and advice to the Regulatory Services branch.
- Ongoing and full-time opportunity to work with a high-performing and passionate team in the Victorian Public Service.
- VPS Grade 5.2: $116,552 - $127,621 plus superannuation.

Looking to work with a dynamic team contributing to consumer protection? If you have a passion for regulation and the skills to lead investigations in a supportive environment, come work for Consumer Affairs Victoria (CAV).

About CAV
We are Victoria's consumer affairs regulator, operating within the national consumer protection framework. Our vision is a fair and competitive marketplace in Victoria. CAV regulates over 30 different Acts and their associated Regulations.

**We**:

- provide information to businesses, consumers, landlords and tenants about their rights and responsibilities
- register and license organisations and occupations
- ensure compliance with consumer laws, and
- review and advise the government about Victoria's consumer protection framework.

The outcomes we are working to achieve for the Victorian community are:

- businesses that comply with consumer laws,
- Victorians who exercise their consumer rights
- a fair and safe rental market for Victorians.

About the Role
Reporting the Operations Manager, the role of Team Manager, Investigation Services will have a background and experience in leading investigation teams and investigations, culminating in enforcement interventions (including submission of briefs of evidence for legal proceedings in the criminal, civil, and tribunal jurisdictions), and using a range of risk-based compliance and enforcement tools and approaches. The role includes oversight of complex investigations, providing guidance to staff and contributing to the strategic direction of the Investigation Services Branch and Regulatory Services.

**Some of your duties may include**:

- Contributing to and lead the development and implementation of CAV's risk-based compliance and enforcement program and to Regulatory Services' pursuit of and evaluation against best practice compliance and enforcement approaches and standards.
- Providing authoritative advice to senior levels of management and external stakeholders.

About You
- Relevant knowledge of and/or demonstrated experience in legislative enforcement activities particularly in relation to consumer protection legislation and policies.
- Demonstrated capacity to lead and develop a diverse team in a complex criminal and civil legislation-based environment.
- Knowledge of, and experience in conducting and managing investigations within the criminal, civil and tribunal jurisdictions would be an advantage.
- Understanding of the function and relevant legislation of Consumer Affairs Victoria would be an advantage.

Qualifications/Requirements
- Certificate IV (Government Investigations) is mandatory.
- Minimum five years previous investigative experience or enforcement experience.
- A current Victorian Driver Licence.
- Successful completion of Detective Training Course would be an advantage.
- Certificate IV or Diploma of Management would be an advantage.
- Tertiary qualifications in Commerce, Economics, Law, or other related fields would be an advantage.

How to Apply

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.