Corporate Service Manager

On behalf of our client, we are looking for a **Corporate Service Manager.**

The role will be responsible for overseeing our Client’s Australian operations, supporting with establishing, and building new and growing venture in a new market.

The daily duties and responsibilities include:

- Provide strategic planning and management for Australian operations, including staffing, facilities, IT and internal processes/ operational procedures
- Spearhead the successful launch of our client’s business within Australian market and developing and implementing growth strategies.
- Improve and develop financial efficiencies, control costs, and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
- Provide financial reports and to Senior executives
- Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
- Attract top talent to build the Australian team in country in line with our client’s internal job roles and responsibilities
- Develop and lead the Australian Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
- Successfully build, coach, and develop team members in line with our client’s culture and values.
- Manage functions including sales, customer success, and development, to ensure a best-in-class customer experience including creating formal procedures aligned with business strategy and planning
- Identifies areas of opportunity within the Australian market, building client base and securing our client’s marketplace.
- Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting, and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.
- Overseeing and driving the regional operations in line with the global operation strategy and company objectives
- Strategically planning on local office expansion in terms of headcount, organization and capacity planning
- Collaborating with other regional leads in putting forward new incentives, sharing strategy and best practices
- Working with the Operation team in managing global production activity, assessment capacity, headcount planning, putting forward new incentives, etc.
- Working with Pillar Leads in Operation as to drive changes and to align with the company objectives
- Defining with Management and the local team leaders and teams with clear roles and responsibilities, and managing expectations
- Conducting regular performance review, appraisals & salary review with the local team leaders and teams
- Developing, providing avenues for support, coach, motivation and reward to respective team leaders and teams
- Guiding the development of skills and competencies of team members including identifying training and development needs
- Collaborating and guiding fellow team leaders to share best practices
- Advising local teams or departments or management team with best strategy and practices base on local market characteristics & trend
- Promoting and embodying the company’s vision and values by leading by example
- Ensuring a healthy and inclusive work environment
- Keeping an environment oriented toward trust, open communication, creative thinking
- Keeping a cohesive team environment while maintaining respect both within the team, and towards other team members
- Respecting various local cultures and advising the best practice for local operations
- Giving feedback to local HR department in relation with local hiring strategy
- Supporting the recruitment process including CV screening, interview, managing attendance and team capacity

**Education** - Bachelor degree or higher qualification desirable. Industry experience may substitute.

**Experience & Skills**
- List here the experience and skills listed on the job/ position description.
- 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
- Strong client relationships with a strong understanding for what makes a product a success for clients.
- Solid track record of working is a very fast paced environment
- Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
- Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
- Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
- The ability to quickly establish trust and credibility with clients coupled with s