Capability Consultant

Primary Details

Time Type: Full time

Worker Type: Employee

Office Location: Parramatta or Newcastle NSW

Type: Full-time Fixed Term Contract

Your part in a changing world

At QBE, our purpose is to enable a more resilient future.

We’re an international insurer and reinsurer with a local presence in 27 countries.

Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.

We’ve been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty.

Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance.

The opportunity

This role will manage the development, implementation and delivery of key capability programs and initiatives across Managed Fund Claims. Primarily, the role will be responsible for managing key project and change management activities to implement a new capability framework. In line with our Capability Plan, the role will also be responsible for introducing the new capability initiatives and programs to support in achieving its overall objectives, with a focus on uplifting people capability across the organisation to achieve desired business outcomes.

Your responsibilities will include:
- Developing, implementing, and facilitating capability programs to support the implementation of icare’s Professional Standards Framework and our Capability Plan- Managing the project and change management deliverables for the icare Professional Standards Framework from implementation to PIR and embedment- Delivering our capability and leadership programs, with the support of our Learning and Development team and supporting the psychological safety of our people- Establish and maintain effective relationships with key stakeholders to ensure an effective and collaborative approach to delivering capability solutions- Consult and collaborate with the team to provide project and program support services to support the delivery of capability programs and initiatives- Develop project and change management plans to ensure effective and timely delivery of capability programs and initiatives- Coordinate and facilitate workshops, training, events, and meetings- Develop program and change materials to support the delivery of key programs and initiatives- Gather, analyse, and report on capability data to support the Capability function in delivering effective initiatives and solutions- Monitor, evaluate, review and report on the effectiveness of capability initiatives to ensure desired outcomes are achieved

Your story so far

Ideally you have been working in a Human Resources, Capability or Learning and Development function, supporting a team to deliver program initiatives.- Well-developed project and change management skills, and the ability to manage multiple priorities and plan effectively- Customer-focused and able to build and maintain effective working relationships with key stakeholders- Highly experienced in developing, implementing, and facilitating learning and/or capability initiatives.- A highly effective communicator both written and verbally, who can facilitate and present in meetings, workshops, training, and events and maintain a professional demeanour- Self-motivated individual who maintains a level of excellence through times of change and shows resilience in the face of challenges.- Self-motivated individual who maintains a level of excellence through times of change and shows resilience in the face of challenges.- Experienced in using Microsoft Office suite, to effectively manage capability program documentation and delivery- Adaptable and flexible to changing priorities and able to manage multiple priorities- Able to work autonomously and as part of a team- A problem solver and able to negotiate- Knowledge of Workers Compensation (advantageous)

We are here to support you

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice- 12 weeks’ gender-equal flexible leave for all new parents, including paid super- The ability to maximise retirement savings through voluntary super contributions and company matching- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums-
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship part