Manager Complaints and Client Engagement

**In this role you will**: - Liaise and consult with external organisations to confirm which complaints should be referred. - Prepare documentation, including formal notices and correspondence, for the immediate referral of matters to external organisations, as well as informing complainants and external organisations of the outcome of the referral. -...

12-month contract | Brisbane North location | $55.24 p/h + Super **Your new company** This fast-growing Federal Government client, in the disability service industry, is looking to appoint an experienced Complaints Officer to join their National Complaints Resolution Team for a period of 12 months with a possible extension. This client is based on the...

About the role Strategy and Governance is responsible for a wide range of services across Queensland Public Trustee's (QPT), which includes prioritising approach, strategy, programs and projects, maintaining whole of organisation objectives, and providing rigorous, timely and accurate advice about whole of QPT strategy, policy, governance and engagement and...

WorkCover Queensland is entering an exciting new chapter, with a renewed strategic focus and strong executive leadership guiding our organisation's 2030 Strategy. We're embarking on an enterprise-wide transformation that will enable us to continue making a positive difference to people's lives and keep Queenslanders working.About the OpportunityAs part of...

WorkCover Queensland is entering an exciting new chapter, with a renewed strategic focus and strong executive leadership guiding our organisation's 2030 Strategy. We're embarking on an enterprise-wide transformation that will enable us to continue making a positive difference to people's lives and keep Queenslanders working.About the OpportunityAs part of...

About Legal Aid Queensland Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland. We embrace diversity, flexibility, learning and continuous...

Initial 3-month contract | ASAP start! - Fancy working with a high profile State Gov Department - Multiple roles available Public Sector People are currently recruiting for an Complaints Intake and Triage Officer. Our client is seeking an experienced and motivated individual to join this busy department to provide these below skills. **Duties will...

**In this role you will**: - Provide high level executive and administrative support to the management of the Complaints Assessment Unit including diary management, word processing, photocopying and collating of reports, filing, distribution of correspondence, and administrative research activities. - Assist in the preparation of ministerial and other...

Your contribution Using your understanding and experience in policy development, you will: - coordinate, conduct and assist in researching and analysing policy issues and legal advice, and work in a team to develop evidence-based policy solutions - coordinate and manage multiple projects and tasks, meeting deadlines, and liaising with policy content owners...

About the roleThe Office of the Health Ombudsman (OHO) Communications team sits within the Corporate and Strategic Services Division and works alongside other critical support services such as Human Resources, IT, and Finance. Collectively, the division supports the Health Ombudsman and the organisation in delivering responsive service complaints management...