Capability & Culture Support Officer

**Hours per week**: 38
**Remuneration**: Band 5 salary from $83,536.96 per annum plus superannuation and a fortnightly RDO
**Location**: Werribee based with potential for a hybrid work arrangement

**About the role**

As the Capability & Culture Support Officer, you will play a vital role in supporting the delivery of programs, initiatives, and events that enhance workforce capability and foster a positive workplace culture. This position is part of the Capability & Culture Unit within the People & Capability Department.

You will coordinate training and development events, manage logistics, liaise with internal and external stakeholders, and ensure the smooth operation of key learning systems. You will also help track expenditure, process reimbursements, and contribute to communication and recognition initiatives.

Reporting to the Senior Capability & Engagement Practitioner this role involves a mix of administrative coordination, system maintenance, data analysis, and stakeholder support. You will act as a first point of contact for Capability & Culture inquiries and provide guidance on available programs and tools.

You will enjoy working in a continuous improvement environment, with a systematic way of thinking, you will enjoy trouble shooting scenarios to get to the bottom of a situation, with the ability to problem solve and come up with options and solutions. With an attention to detail and a real knack for digital platforms you will support the team in adapting processes between systems.

This role offers flexibility, with opportunities for hybrid work arrangements and varying start/end times. Occasional travel across Council sites may be required.

**What your day will look like**
- Coordinating training events, managing logistics, registrations, materials, and evaluations
- Maintaining learning management systems and databases
- Creating reports and analysing program data and provider quality
- Preparing communication and training materials
- Administering processes related to study support and processing reimbursements
- Providing guidance and system training to stakeholders
- Supporting Council’s recognition programs and staff service awards
- Processing purchase orders, invoices, and collaborating with Finance to monitor expenditure

**What you will bring**
- Degree or diploma, or lesser formal qualification in Business Administration and/or relevant experience/skills
- Strong administrative experience with a focus on training or event coordination
- High level of digital competence and the ability to learn new systems quickly
- Proficiency in Microsoft Office, especially Excel
- Experience working with a variety of systems and internal communications
- Excellent customer service and stakeholder engagement skills
- Strong written and verbal communication, including reporting and content development
- Strong time management, planning, and problem-solving skills

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

**Why join Wyndham**

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies, and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA, and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

**How to apply**

**Applications close at 11:59PM on Sunday, 27 April 2025.**

If you have further role-specific questions, please contact **Eloisa Castillo, Senior Capability & Engagement Practitioner** on **03 8353 4003**.

**Child Safe Organisation**

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing, and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers, and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

**Diversity and Inclusion**

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all m