Associate Support Officer

1 week ago

Werribee, Australia Wyndham City Council Full time

Temporary 5 months, Werribee based
- Salary from $75,802.48 plus super and fortnightly RDO

**We are Wyndham**, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Shape new possibilities. Be part of something more.

**A bit about the role**

The associate support officer role sits within the organisations service desk function and is a fantastic opportunity to gain a deep insight into the role of information technology in the workplace.

You will be responsible for the maintenance of desktop and mobile hardware and software and provide support of a range of systems and technologies.

Having IT qualification and experience, you will have strong communication and customer service skills and enjoy using your strong problem solving and analytical skills. With a desire to learn and grow, you will have confidence in collaborating at all levels within the business and across the Technology department.

**What you will deliver**
- Provide quality end user support on a range of systems and technologies
- Assist with the maintenance of the organisation’s desktop and mobile hardware, software and associated peripherals.
- Install, test, and implement hardware and software upgrades as directed.
- Actively contribute to the continuous improvement of Service Desk documentation, policies and procedures.
- Assist with the recording and maintenance of IT asset information
- Support the department with identification and implementation of new IT solutions
- Provide recommendations to achieve continuous improvement on service desk systems and processes

**What you will bring**
- At least 1 year experience in the provision of user support in a Service Desk function
- An appropriate tertiary qualification or industry certification
- Strong customer service focus with good communication skills.
- Windows 10/11 Standard Operating Environment.
- Microsoft Exchange / Outlook
- Active Directory for Windows Server
- SCCM
- General networking concepts
- Windows Virtual Desktop
- Intune knowledge/ experience

**Be part of something more**

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. Ask us how this role can be worked.

So, are you ready to shape new possibilities?

**What’s next?**

To find out more about the role, please contact **Sapna Musale, Team Leader Service Desk** on **8376 5560**

Applications will be accepted until **11:59PM on Sunday 8th September 2024**.

.

  • Associate

    2 weeks ago

    Werribee, Victoria, Australia Zaparas Lawyers Full time $90,000 - $120,000 per year

    Zaparas is an innovative and forward-looking legal practice dedicated to providing outstanding legal services. We are seeking a dynamic individual to join our growing Werribee office.We are committed to fostering a collaborative and inclusive work environment and looking for a talented Personal Injury Lawyer to be part of our growth journey.About Us:At...

  • Activity Officer

    4 days ago

    Werribee, Australia Gateways Support Services Full time

    3 months part-time contract - Great opportunity to join one of the largest disability support provider Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life. Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars,...

  • Learning Support Officer

    17 hours ago

    Werribee, Australia Corpus Christi School Full time

    **Role Description/Criteria** Corpus Christi School, Werribee, is a vibrant, dedicated Catholic learning community with an enrolment of 447 in 2025. We are a team dedicated to achieving engaging learning experiences that challenge students to achieve their personal best. Applications are invited from persons interested in the position of Learning Support...

  • Administration Support Officer

    17 hours ago

    Werribee, Australia Orygen, The National Centre of Excellence in Youth Mental Health Full time

    Primary Clinical Services Werribee, VIC Part-time 13/5/2025 - Werribee location | Onsite parking, close to public transport - Part time ongoing position | 2 days per week - Join a passionate headspace | Support youth mental health About Orygen and headspace Orygen is Australia’s Centre of Excellence in Youth Mental Health and the largest translational...

  • Learning Support Officer

    11 hours ago

    Werribee, Victoria, Australia Corpus Christi School Full time $60,000 - $90,000 per year

    Role Description/CriteriaCorpus Christi School, Werribee, is a vibrant, dedicated Catholic learning community with an enrolment of 447 in 2025.We are a team dedicated to achieving engaging learning experiences that challenge students to achieve their personal best.Applications are invited from persons interested in the position of Learning Support Officer...

  • Administration Support Officer

    6 days ago

    Werribee, Victoria, Australia Wyndham City Council Full time $86,036 - $130,878 per year

    Hours per week: 38Remuneration: Band 5 salary from $86,136.96 per annum plus superannuation and a fortnightly RDOLocation: Werribee basedAbout the roleJoin Wyndham in this newly created role and provide efficient and effective administrative support to the Executive Officer to the CEO.Utilising your previous experience in a similar role, you will expertly...

  • Retail Store Associate

    2 weeks ago

    Werribee, Australia Vodafone Full time

    Build a career in one of Australia’s leading telecommunication companies - Work towards realistic targets with uncapped commissions - Immediate Start **What will you be doing?** You’ll be working as part of a friendly and high performing, supportive team whilst interacting directly with our customers. With the ability to earn commission on every sale,...

  • Education Support Officer

    2 weeks ago

    Werribee, Australia St Andrew's School Full time

    **Role Description/Criteria** The successful applicant will: - provide support for a student’s academic learning, behaviour program, physical care, or social progress throughout the entirety of a school day, including class and recess times. - Assisting students to complete tasks designed by the teacher; - Prepare support materials. - Lead small group...

  • Administration Support Officer

    1 week ago

    Werribee, Australia Orygen, The National Centre of Excellence in Youth Mental Health Full time

    Primary Clinical Services Werribee Casual 11/2/2025 - Western suburbs location | headspace Werribee, Melton and Sunshine - Join a multidisciplinary team | Work directly with young people - Casual position | Regular shifts available until October 2025 About Orygen Orygen is Australia’s Centre of Excellence in Youth Mental Health and the largest...

  • Asset Data Support Officer

    6 days ago

    Werribee, Australia Wyndham City Council Full time

    **Hours per week**: 38 **Remuneration**: Band 5 salary from $86,136.96 per annum plus superannuation and a fortnightly RDO **Location**: Working across our Werribee Civic Centre and Hoppers Crossing Depot locations **About the role** You will join our growing team in the Asset Management business unit in this newly created role. You will assist the...