Health Information Service Clerk

1 week ago

Lake Macquarie, Australia Ramsay Health Care Full time

**The Opportunity**

Work alongside a professional and supportive Administrative Team and be responsible for efficiently preparing, delivering, and retrieving patient records to support patient care. The role will include but is not limited to:

- Compile medical records of discharged patients as required
- Seek, locate and obtain medical records as requested (ie. for patients coming in, current inpatients, quality purposes and clinical needs)
- Answer and action queries from internal and external customers in a polite, timely and efficient manner
- Maintain high level of confidentiality and privacy in relation to information
- Accurately track medical records in and out of the department if required
- Perform follow-up of outstanding deficiencies (e.g. discharge summaries and pathology)
- Perform ‘culling’ and archiving of medical records in a timely and methodical manner
- Perform and assist with quality improvement activities of the department
- Perform discharge procedures according to department policy
- Maintain the Medical Records Forms Register
- Where indicated supply medical records forms to hospital departments as requested
- Perform efficient scanning of appropriate documentation
- Maintain the hospital’s archive register as required
- Comply with relevant department policies and procedures

**About You**

You will be a highly organised and process focused professional with previous experience in medical records or another clerical position within a health care setting.
- You will also demonstrate:_
- A Certificate in Medical Terminology desirable
- Strong customer service skills to effectively engage with internal and external stakeholders
- A strong level of computer literacy/knowledge
- Ability to manage confidential patient data through our Medical Records Systems

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply

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