Clerk

2 weeks ago

Lake Macquarie, Australia Ramsay Health Care Full time

**Administration Clerks**

**An exciting opportunity for a Receptionist, Bookings, Admission, Ward Clerks or Switchboard Operator to join the Administration teams to work across Lake Macquarie and Warners Bay Private Hospitals.**

**Multiple casual opportunities Across both sites, Warners Bay and Lake Macquarie Private Hospitals**

**Various Weekday shifts**:
**0530 - 1400, 0630 - 1500, 0800 - 1630, 0830 - 1700, 0900 - 1400,**

**0930 - 1800 & 1000-02030**

**Weekends and Public holiday Shifts: 0800-2030**

We are seeking an enthusiastic, motivated, and experienced Administration Clerk who excels in customer service to fill the position of either Receptionist, Bookings, Ward Clerk or Switchboard Operator. It is essential that applicants have excellent communication and customer service skills, sound computer skills, attention to detail and the ability to work as an effective team member.

**Essential Requirements**:

- Excellent customer service skills, with effective communication and interpersonal skills
- Demonstrated ability to work effectively in a team environment
- Demonstrated time management and organisational skills, including the ability to work within a fast-paced high-pressured environment with strict deadlines
- Demonstrated ability to respect privacy and maintain confidentiality
- Demonstrated ability to adapt to process requirements across multiple work units
- Competent keyboard and computer skills within MS Office suite and health records/information database system

**Desirable**
- Previous Experience in an administration or reception position, such as a hospital or healthcare environment
- Knowledge of Medical Terminology
- Experience using Patient Information system, such as Meditech

**Duties include but are not limited to**:

- Provide timely and accurate information in response to queries by patients, visitors and other customers in a polite and efficient manner
- Communicate effectively within a multidisciplinary team
- Maintain high level confidentiality and privacy in relation to information
- Provide high level customer service and administration support across various work units including Ward Clerk, Health Information and Front Office
- Comply with hospital-wide and department policies and procedures
- Perform other duties as directed by relevant Managers

**About the Organisation**

The Hospitals are operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "_People Caring for People_".

**How to Apply**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **including a third dose required under State health orders
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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