Agency Account Manager

**Melbourne** - **Salaried**:
**Who are we?**

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere
- In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M networks, 25 music stations and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners._

**What’s on offer for you?**
- Permanent position based out of our vibrant **Melbourne** office
- Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events - PLUS much more
- Industry leading and gender neutral Paid Parental Leave Policy which offers 20 weeks paid parental leave for a primary carer.
- Award-winning, highly supportive and creative culture that enables you to be your best unique self
- Flexible & hybrid working environment (we offer a range of flexible working options to help our people balance work and home life).
- Attractive salary package and opportunities for growth & progression - we love to promote internally across our 65 offices

**About the role**:
We’re on the hunt for a** Account Manager **to join our **Agency Sales team** based in **Melbourne**. Our newest **Agency Account Manager** will join a high-performing and collaborative team that works hard and fast to grow and maintain strong relationships with key stakeholders and influence buy-in. With access to SCA's product suite, including; LiSTNR, SoundCloud, the Hit and Triple M networks, you will ensure that you leverage all possible revenue opportunities to meet your monthly targets.

**What you’ll be doing**:

- Delivering exceptional customer service by tailoring presentations to client specific needs and a pro-active approach to maximising revenue through customer focused selling.
- To consistently achieve and exceed sales and market share targets within the allocated portfolio of Agency clients.
- Provide accurate and timely forecasts of achievement to budgets and goals.
- Maintain and grow client portfolio within the Agencies businesses.
- Pro-actively maximise revenue opportunities through identifying clients marketing challenges and working with internal resources to provide solutions.
- Pro-actively identify and establish clear goals and plans for key and target accounts in line with the Customer Focused Selling service principles of account list management.
- Build and maintain strong relationships with both internal and external clients.
- Continually and pro-actively develop knowledge and expertise of the Southern Cross Austereo products and industries, including marketing expertise, business knowledge, researching tools and techniques, and the competitive environment.
- Develop and maintain a system for organising priorities and activities to ensure effective implementation of plans to achieve revenue goals.

**Experience we’re looking for**:

- 2-3 years of B2B selling experience with consistent and proven results
- Excellent written and verbal communication
- A strong understanding of the media market
- The ability and desire to generate new business opportunities
- Accurate forecasting within a CRM (Salesforce experience is preferable, not essential)
- A desire to build strong relationships with clients, and internal stakeholders
- Genuinely passionate about the media industry and a love for all things sales

We are a values driven organisation - if you genuinely live and breathe our values, you’ll be a great addition to SCA.
- **We’re Better Together**:

- **People are our Power**:

- **Always Curious**:

- **We Push Doors Open**:

- **Be Genuine**

**Still not convinced?**

**Keen?**

**Hot tip**: _Make sure you download and sign up to _LiSTNR_ - you may be asked about your listening experience throughout the interview process_

**EQUAL OPPORTUNITY**:
We are committed to advancing equal employment opportunities for our staff and to diversify and develop our workforce. Furthermore, we aim to recognise the value of attracting and retaining employees with different backgrounds, experience, knowledge and abilities. We also aim to ensure diversity contributes to our business success and benefits individuals, teams, clients and the community.