Claims Administrator

1 week ago


Wetherill Park, Australia Nick Scali Furniture Full time

Nick Scali Furniture is a nationally recognised household name founded in 1962. As a market leader, we pride ourselves on being experts in luxury furniture design. With over 50+ stores across Australia and New Zealand, we are continuing to grow with new stores opening this year.

Nick Scali Group is growing and so we have a new and exciting opportunity available for a Claims Administrator to join our busy team in Wetherill Park. This is a full-time role, from 8:30 to 5:30 in the office.

About the job:

- Review, send, and maintain supplier claim records
- Raise replacement orders and return/adjustment credits
- Upload/edit images and information relevant to claims
- Data entry of information into the database
- Build and maintain supplier relationships
- Work collaboratively with other departments (including, service, dispatch, and warehouse) to ensure business outcomes are met
- Assist with ad hoc tasks as required by the team

About you:

- Experience in processing suppliers’ claims and product quality
- Administration experience, ideally within the retail space
- Strong written and verbal communication skills with high-level attention to detail
- Intermediate level of computer literacy
- Ability to maintain composure and work effectively under pressure and deadlines


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