Customer Information System Consultant

1 week ago

Parramatta, Australia Parramatta City Council Full time

Lead and manage system improvement projects
- Prepare strategies and plans to manage system changes

The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future.

**About the role**

The Customer Information System Consultant (CIS Consultant) will work closely with Customer Service Centre leadership team and Area Managers cross Council to develop and implement technological system solutions to improve customers’ experience. CIS Consultant will also be responsible for developing and delivering training programs for Customer Service Centre.

**About You**

Customer Relationship Management (CRM) System experience.

Minimum 5 years experience in managing/delivering large IT projects and 5 years’ experience in delivering training to small to medium size groups:

- Experience in developing and maintaining strong working relationships across a broad range of stakeholders.
- Experience in the communication and education of an information system to all levels of an organisation.
- Experience in initiating and implement change.

**What’s on offer**

We are offering an attractive base salary of $101,451.75 plus superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

- A range of flexible work arrangements including hybrid WFH arrangements
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and Development opportunities
- Health and Wellbeing programs (Fitness Passport, Flu Shots)

**How to apply**
- City of Parramatta Council embraces diversity, and we encourage all applicants; including Aboriginal and Torres Strait Islander people, people with disability, gender diverse, LGBTIQ, veterans and culturally diverse communities to join Council. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace._

  • Customer Information System Consultant

    6 days ago

    Parramatta, Australia Parramatta City Council Full time

    Lead and manage system improvement projects - Prepare strategies and plans to manage system changes The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation...

  • Information and Organisation Professional

    2 days ago

    Parramatta, Australia Augrants Pty Ltd Full time

    **About Us** AUGRANTS is a licensed and trusted government grants consulting firm, proudly serving Australian businesses for over a decade. With our professional expertise and Austrade-issued license, we have assisted hundreds of enterprises in successfully securing millions of dollars in funding. Our services cover a wide range of grants, including EMDG,...

  • Customer Service Consultant

    2 weeks ago

    Parramatta, Australia Momentum Consulting Group Full time

    This NSW government is looking to build out a team of Customer Service Consultants in their Education shared service department supporting the internal customer. **Benefits** - Monday to Friday - Work/life balance - Hybrid working arrangements. - Great team environment - Part-time (min. 20hrs per week) or - Full time (7hrs per day, 35 hours per week)...

  • Information and Records Officer

    2 weeks ago

    Parramatta, Australia Ashdown Consulting Full time

    $46.70 - $66.30 p/h + super - 3 Month Contract (Potential Extension) - Parramatta/WFH **Information and Records Officer | 3 Month Contract | $72.93 p/h inc. Super** - $46.70 - $66.30 p/h + super - 3 Month Contract (Potential Extension) - Parramatta/WFH **About the Company** An exciting opportunity to join a local NSW Government Organisation who strive to...

  • Customer Interactions

    4 days ago

    Parramatta, Australia Sime Darby Motors Full time

    **Job Details**: - Reference #- 49492- Location(s)- Parramatta- Expertise- Call Centre- Job level(s)- Experienced- Work type(s)- Permanent- More details (document) Do you have the passion for developing relationships and providing exceptional customer experiences over the phone? We are currently looking for an energetic and customer focused **Customer...

  • Customer Sales Consultant

    1 week ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Manager Complex Customer Communications

    1 week ago

    Parramatta, New South Wales, Australia NSW Department of Customer Service Full time $149,739 per year

    Clerk Grade: 11/12 (one role available) Employment Type: Temporary to 30 June 2026 Hybrid vs In-office requirements These roles sit within the Revenue NSW Division in the Taxes & Grants team About the team The Program Delivery Team in Taxes & Grants are tasked with leading innovative and best practice projects in supported programs. The Customer Innovation...

  • Customer Sales Consultant

    2 days ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Customer Sales Consultant Parramatta

    1 week ago

    Parramatta, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Procurement Systems Specialist

    2 days ago

    Parramatta, Australia Easy Authoring Full time

    **6-month contract with potential extensions**: - **Attractive Daily rate up to $600 + Super per day**: - **Immediate start| Parramatta** Easy Authoring is seeking an experienced Procurement Systems Specialist to assist in proving Data Accuracy in SAP Ariba. **Key Accountabilities**: - Demonstrate commitment to the Finance Services Group’s vision and...