Team Leader

1 week ago

Waterloo, Australia CRNRSTONE Full time

**CRNRSTONE - Team Leader**

**Location - Sydney**

**Bastion Agency** is Australia’s largest independent communications agency with expertise in Research, Creative, Digital, Corporate and Consumer Communications, Sponsorship and Events, Video Production and China Marketing. We have offices in Sydney, Melbourne, Los Angeles, New York and Auckland along with partnerships across Asia.

**CRNRSTONE** is the market research arm of Bastion Agency with a focus on delivering smart research approaches that combine know-how, rigour and speed. We ask the right questions to help make the right decisions, and we achieve this by offering a full range of market research services, specialising in the recruitment of participants into market research projects and managing large scale logistics for our clients.

Quality insights require quality people. Operating for the past 20 years, CRNRSTONE is one of Australia’s foremost providers of market research recruitment services. Our Mission is to partner the right people to the right market research projects enabling organisations to make robust decisions through accurate and rapid insights.

We are looking for positive, confident **Team Leader** to join our established team at CRNRSTONE.

**Role Overview**

The **Team Leader **oversees the management and training of the recruitment team, workflow and process. You will ensure that jobs are delivered on time, on budget and according to clients' specifications.

**What You'll Do**
- Checking Process - check all screeners for every job to ensure answers, quotas, and any minimum job specifications are correct. Brief in the recruitment of any replacement respondents. Ensure screeners are sent to clients when required in a timely manner
- Organize confirmation Process - ensure all respondents are confirmed at least 24 hours prior to the group/depth time. Brief in the recruitment of any replacement respondents.
- Raise issues with the Client Services Team in a timely manner during recruitment to enable a planned solution to be determined so that the job budget does not blow out.
- Update on your jobs: Ensure your Senior recruiter and the Operations Manager are fully briefed using the Briefing Update form when you intend to be out of the office so that each project can be monitored.
- To constantly review and develop with the team additional tools, checklists etc that could assist with carrying out the recruitment process
- The Team leader has accountability to monitor the delivery of all projects to ensure that the job is delivered on time, on budget and on spec to clients. This means matching all quotas as requested and ensuring standbys are available on all jobs to replace lost respondents.

**What You'll Bring**
- Prior experience working in Market Research, Field Research and/or CATI
- Strong admin/client liaison skills
- Someone who leads by example and with confidence
- People Management
- Technical skills
- Coaching and mentoring ability
- Prioritization skills
- Good client rapport

**Salary**: $58,000.00 - $65,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Waterloo, NSW 2017: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

  • Team Leader

    2 days ago

    Waterloo, Australia Maxlife Care Full time

    Client is an indoor smoker - Requires Driving licence and car - Roster is planned 6 weeks in advance Maxlife Care is a provider of premium disability care services led by a team of dedicated doctors, nurses and an experienced team of support workers. Maxlife Care partners with its participants to provide quality care and personalised services designed to...

  • Pre-school Room Leader

    2 weeks ago

    Waterloo, Australia Little Lion Early Learning Full time

    **Little Lion Early Learning** Our friendly team are committed to providing the highest quality care and education to all of our children and we need passionate Early Childhood educators and Teachers to join us! **About the role** We are recruiting for an Early Childhood Teacher who has relevant experience or willing to learn. Ideally, as a room leader...

  • Customer Service Team Member

    2 weeks ago

    Waterloo, Australia Winning Group Full time

    Company Description At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative...

  • Manager - Professional Services Team (Health)

    1 week ago

    Waterloo, Australia The Nurses and Midwives Assocation Full time $160,000 - $190,000 per year

    Manager, Professional Services Team | Permanent Full-Time$178, $197,047,24+ Superannuation, Hybrid working, 5 weeks annual leave.Lead with impact. Shape the future of Nursing & Midwifery.About us:The NSW Nurses and Midwives' Association (NSWNMA) is the largest union in NSW, representing over 80,000 members across public, private, aged care, and disability...

  • Assistant Manager

    2 weeks ago

    Waterloo, Australia Taco Bell Full time

    We are looking for Assistant Managers for Taco Bell **Green Square**! If you are currently looking for a stable full-time role within a Company with amazing career development opportunities - this is the role for you! Back in '62 in Southern California, our courageous Godfather, Glen Bell, revolutionised food you could hold in your hands, and in your heart,...

  • Head of People

    4 days ago

    Waterloo, Australia New South Wales Nurses and Midwives' Association Full time

    About the role - Strong, influential union advocating on behalf of nurses and midwives - Lead culture transformation and organisational change - Hybrid working and generous leave entitlements The Organisation The New South Wales Nurses and Midwives’ Association (NSWNMA) is the registered union for all nurses, midwives, and assistants in nursing (carers)...

  • Customer Service Representative

    4 days ago

    Waterloo, Australia The Automotive Group Full time

    **Atarmon Location**: - **$32.25 per/h + comm.**: - **Gtd 20hrs per week (8:00am to 12:00pm)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform...

  • Certificate Iii or Diploma Educator

    4 days ago

    Waterloo, Australia Thrive Early Learning Centres Full time

    **About Thrive** Since 2016, Thrive Early Learning Centres has experienced significant success and growth. We are founded by our clear vision 'Being committed to your child's future through creating lifelong learning experiences which will expose your child to a rich and stimulating learning environment where you and your family will feel secure, loved and...

  • HOKA Regional Manager

    1 week ago

    Waterloo, Australia Hoka Full time $90,000 - $120,000 per year

    Ready to lead with purpose and pace?HOKA is on the move, and we're looking for a high-energy Regional Manager to help us build bold teams, vibrant communities and stores that inspire movement. If you've got a passion for retail, people and making a difference with every step, lets go further, together.At HOKA, our goal is to inspire people to move. We want...

  • Assistant Centre Manager

    1 week ago

    Waterloo, Australia Thrive Early Learning Centre WATERLOO Full time

    **The 2IC** role will suit someone with experience working in a supportive leadership position. You will spend time floating between each room and will be allocated a minimum of 8 hours per week of non contact time to assist the Centre Leader in the day to day operations of the centre. **Your key priorities will be to**: - Drive the curriculum, Learning...