Client Service Executive, Inwards

5 days ago

Docklands, Australia Chubb Full time

**Your Role**:
To provide Account Management Services for allocated Global Accounts within the Multinational Portfolio (including Captive Programmes) and to manage the end-to-end process in accordance with the Global Services Department Guidelines for certain Global Accounts. This includes collaborating with Assistant Client Service Executives to ensure that all administrative activities related to global programmes are completed on time and to a high standard of quality. Where required, you will prepare timely processing instructions for the Multinational Processing Service Unit, Credit Control, Reinsurance, and local offices to ensure premiums are debited, and policies are issued promptly, while maintaining accurate policy records within Chubb systems.

The role also involves working closely with Credit Control, the Multinational Processing Service Unit, and other Chubb departments to resolve accounting and processing issues, ensuring that Chubb’s Service Standards are met—and, where possible, exceeded—in the implementation of Global Programmes. Additionally, you will collaborate with Global Client Executives and Underwriters to deliver agreed client service standards.

You will build strong relationships with clients and their brokers, serving as the primary point of contact for all service-related matters concerning their accounts. This includes attending client and broker meetings, supporting Chubb’s business development activities, and presenting and demonstrating Chubb’s global capabilities.

**Your Responsibilities**:

- Working with Assistant Client Service Executives to guide/support them in account handling activities
- Supporting Chubb’s business development and client relationship activities
- Account handling and supporting Global Client Executive’s and Underwriters on relevant account/activities
- Ensuring renewal terms are obtained from Controlling Underwriters and information passed to and agreed with the local Client/Broker as necessary
- Communicating building relationships with Underwriters, Clients, Brokers, Chubb Offices and other external parties
- To work within the framework of Chubb ethical and service standards
- Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department
- Incidental work that may be required to be completed that may be outside the scope to day to day work requirements
- 3 to 5 years prior insurance and reinsurance industry knowledge across all commercial lines
- Proficient in the use of MS Word, MS Excel, PowerPoint and Outlook to intermediate level of understanding
- Ability to interpret information and strong problem-solving skills
- Presentation & Training and Skills - Internal/External
- Demonstrated effective written and verbal communication, negotiation and interpersonal skills to be capable of dealing with all levels of Chubb personnel, Chubb Clients and/or Brokers

We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. We also offer a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enroll into the Chubb Limited discounted stock purchasing scheme.

LI-CS1

  • Client Service Executive, Produced

    16 hours ago

    Docklands, Victoria, Australia Chubb Full time $80,000 - $120,000 per year

    DescriptionChubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs,...

  • Account Executive

    5 days ago

    Docklands, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...

  • Client Service Specialist

    1 week ago

    Docklands, Australia Marsh Full time

    We are seeking a talented individual to join our **Insurance** **Operations** team at **Marsh**for a 12 month Fixed Term Contract. This role will be based in our **Melbourne** office. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role as **Client Service Specialist,** you will support colleagues...

  • Client Service Manager

    5 days ago

    Docklands, Australia Mercer Full time

    **Client Service Manager** **What can you expect?** - To support the Senior Strategic Financial Advisers by participating in various client activities including preparation for and attendance of meetings, research, phone contact, paraplanning and support. **What is in it for you?** At Mercer, we recognize that our most important asset is our people. We...

  • Client Services Specialist

    3 days ago

    Docklands, Australia Marsh McLennan Full time

    We are seeking a talented individual to join our **Client Operations team** at **Marsh**. This role will be based in **Melbourne** office. This is a hybrid role that has a requirement of working at least three days a week in the office. In this role you will support colleagues and clients in all aspects of administration and technical support through the...

  • Head of Client and Broker Engagement, Australia

    3 days ago

    Docklands, Australia AIG Australia Limited Full time

    #LI-JC1 Join us as the Head of CBE, Australia to play a key leadership role that will drive business growth. AIG is a value-led business, that cares for how we achieve business outcomes. Focusing on doing what’s right, setting the standard, taking ownership, winning together and being an ally. We’re looking for leaders that foster inclusivity, are...

  • Account Executive

    2 weeks ago

    Docklands, Australia Marsh Full time

    Join a global company and world leader in Financial Services where we put the member at the centre of everything we do. **What can you expect?** This position will assist the Senior Account Executives and Principals in all aspects of client services including client contact, administration, technical support and business development. You will report to the...

  • Account Executive

    2 weeks ago

    Docklands, Victoria, Australia Marsh Pty Ltd Full time $60,000 - $120,000 per year

    Company:MarshDescription:We are seeking a talented individual to join our Strata Team at Marsh. This role will be based in Melbourne. This is a hybrid role that has a requirement of working at least three days a week in the office.As an Account Executive, you will play a crucial role in contributing to the growth objectives of Honan by managing and...

  • Account Executive

    1 week ago

    Docklands, Australia Marsh Full time

    We are seeking a talented individual to join our **Honan**Strata** Team at **Marsh**. This role will be based in **Sydney OR Melbourne**. This is a **hybrid** role that has a requirement of working at least three days a week in the office. As an **Account Executive**, you will play a crucial role in contributing to the growth objectives of Honan by managing...

  • Client Delivery Manager

    2 weeks ago

    Docklands, Victoria, Australia MUFG Retirement Solutions Full time $120,000 - $180,000 per year

    A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services,...