Administration Officer

Glen Eira Leisure
- Part-time
- Closing on: Sep 29 2025
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- **Energetic, fun and positive work environment**:

- **A great variety in tasks and connections with departments**:

- **$33.40 per hour + Superannuation**

We are looking for a friendly and detail-driven Administration Officer to join the dynamic Glen Eira Leisure (GEL) team. Based primarily at GESAC, you’ll be part of a collaborative admin team supporting members, staff, and the day-to-day operations of our three sites.

This role is offered at 0.4FTE (15.2 hours/week).

**Key responsibilities include**:
In this varied and fast-paced role, you will:

- Process membership requests, cancellations, credits, and refunds.
- Manage and maintain customer account details.
- Respond to and resolve billing enquiries and disputes and follow up on outstanding payments.
- Collaborate with internal teams to ensure seamless operations across GEL facilities.

**About You**

You are a natural problem-solver with strong admin skills and a passion for great service. You are confident communicating with a wide range of people and comfortable handling sensitive or complex enquiries with care and professionalism.

To thrive in this role, you’ll bring:

- Experience in administration, customer service, or membership-based accounts.
- Strong attention to detail and organisational capabilities.
- Excellent communication and conflict resolution skills.
- Confidence with systems and the ability to learn new systems quickly.
- A collaborative mindset and positive attitude.
- The ability to work efficiently to meet strict deadlines.

**Why Work with Us?**

At GEL, you will join a vibrant team committed to improving the health and wellbeing of our community. We offer:

- A supportive and energetic workplace culture.
- Varied tasks with exposure to multiple departments.
- Flexibility of across hours each day.
- Competitive pay rate and opportunities for additional hours during peak periods.
- Staff benefits and access to our state-of-the-art facilities.
- Professional development and ongoing - training opportunities.

**How to Apply**

Click ‘Apply’ to submit:

- Your resume
- A short cover letter (no more than one page) telling us about you, your experience, and what excites you about this role
- Answers to a few brief screening questions

**Closing date**: 11.55pm on Monday 29th of September 2025

**Pre-employment checks**
- Providing a Employee Working with Children Check
- Completing a new National Police Record Check
- Undergoing Pre-employment medical assessment
- Providing evidence of right to work in Australia.

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.**

**Glen Eira City Council prides itself on being an equal opportunity employer and a child safe organisation. As a Council, we are committed to**:

- **Providing a diverse and inclusive workplace that values the safety and wellbeing of children and young people, as well as all our employees.**:

- **Reconciliation and supporting the Aboriginal and Torres Strait Islander aspirations.**

**We value the knowledge, skills and talents that all people can share with our workforce and community.