Learning Design Lead

Time Type: Full time

Worker Type: Employee
- Location: Sydney/Melbourne/Brisbane/Adelaide
- Type: 2 Fixed Term Contract opportunities (12 months)
- Hybrid work, happy to talk flexible working

**The opportunity**

Bring your extensive digital learning design, creative, and strategic thinking to the Elders Insurance Business. This role supports the Elders Insurance franchise network, which is in over 200 locations across rural, regional, and metro Australia.

**Your new role**

In this role you will identify, research, design, develop, and maintain learning solutions that align with business goals, help coordinate and deliver learning events flawlessly, manage the supply of learning interventions to meet requirements and enhance customer experience, and partner with various teams to build learning content in line with strategic business plans.

Responsibilities include:

- Plan, design, and maintain learning initiatives in line with business unit capability priorities and budgets.
- Establish and maintain collaborative working relationships within the team and with external stakeholders.
- Implement policies, processes, and procedures relevant to the design and development of learning initiatives.
- Track delivery of activities to meet milestones and delivery requirements.
- Provide research on best practice development tools/methods for future-focused learning programs.

**About you**

To be successful as the Learning Design Lead you will have extensive experience in learning design, leveraging digital learning resources, ideally within the general insurance industry
- Hands-on experience in delivering integrated capability solutions using multiple technologies (e.g., Articulate, Generative AI, Vyond).
- Proficiency in learning and process facilitation for diverse business contexts and stakeholder groups.
- Expertise in consulting with business stakeholders in complex and fast-paced environments.
- Ability to partner with numerous stakeholders to develop effective learning offerings, navigate ambiguous environments, and remain outcomes focused.

**About QBE**

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too? Your career at QBE — let’s make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance
- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- **Rewards & Recognition**

We value our employee’s experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
- Family First accredited employer since 2021

**APPLY NOW and let’s make it happen**

**Skills**:
Communication, Creativity, Critical Thinking, Customer Value Management, Financial Products, Influencing Others (Inactive), Instructional Design, Intentional collaboration, Managing performance, Program Evaluations, Risk Management, Stakeholder Management, Strategic Management, Team Management, Time Management

Application Close Date: 17/07/2025 11:59 PM

How to Apply:
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.