Compliance Governance Manager

**About Us**

At Auto & General (A&G), we provide great products and services to safeguard our customers in their time of need. Our range of general insurance products protects customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents and Pet products as well as Roadside Assistance.

**The Role**

The Compliance Governance Manager plays a critical position in managing and integrating the compliance management framework. This role entails aiding the business in comprehending and adhering to its regulatory obligations, encompassing those outlined by its Australian Financial Services License and the General Insurance Code of Practice. Responsibilities include providing compliance advisory and review across essential business sectors such as sales, service, claims and disputes, product development, and partnerships. Additionally, the role involves crafting and upholding compliance policies, procedures, and programs.

Located at our Toowong Head Office, this position presents an exciting opportunity for seasoned professionals seeking to advance their career in Compliance and Incident management within a senior role.

**Accountabilities**
- Develop and manage the Breach Reporting framework in compliance with regulatory mandates.
- Lead the Breach Committee in collaboration with Legal, determining significant breaches.
- Report compliance incidents and breaches to relevant committees and stakeholders.
- Provide compliance education and awareness to embed compliance management across the organization.
- Offer compliance advisory services as needed, contributing to cross-skilling initiatives.
- Development and management of the Breach Reporting framework, ensuring it delivers to the regulatory requirements of mandatory breach reporting (supported by Legal)
- Leadership and facilitation of the Breach Committee, with Legal, including the determination of significant breaches
- Reporting of compliance incidents and breaches to the Breach Committee, Executive Committee and the Board Risk Committee
- Providing compliance education and awareness for the Group, supporting an embedment of compliance management across the Group Provision of compliance advisory services for all elements of the compliance obligations register, where required as part of cross-skilling

**Knowledge and experience**
- At least 5 years insurance operations experience, with compliance/legal experience coupled with a relevant tertiary education.
- Experience in the general Insurance industry is highly regarded.
- Experience with risk management systems.
- Tertiary qualifications in a relevant discipline (preferred).
- Compliance, Legal, Risk or Audit qualifications and memberships to relevant professional bodies highly regarded.
- Leadership and engagement skills, with the ability to manage SME experts the A&G way.
- Excellent communication, influencing and negotiation skills. Ability to build effective relationships with senior managers and other key stakeholders.

**Our Perks**
- **Location - **Our office is conveniently based in Toowong Village shopping centre - a city fringe location with access to retail, restaurants, various parking options and public transport.
- **Extra leave - **Enjoy additional leave days on us You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
- **Paid parental leave - **We support our new parents with paid parental leave and other benefits.
- **Workplace giving - **If you’re passionate about a cause, then we are too - we offer workplace giving and we’ll dollar match your donations to registered charities.
- **Development opportunities - **We’re championing your development with internal programs and access to a wide range of online courses.
- **Employee discounts - **You’ll receive discounts on Budget Direct insurance products.
- **Reward and recognition - **We reward high performance with employee recognition, reward and incentive schemes.
- **Onsite facilities - **There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
- **Get social - **Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
- **Perks App - **Access to an employee benefits and discounts app called ‘Perks’ offering your great discounts, offers and programs across a range of areas.

**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.**

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.