ERP Systems Lead

Empowered to lead with impact in a collaborative, future-focused tech team
- Inclusive culture, drive innovation, connection, and continuous improvement
- Flexibility to be based out of our Maroochydore or our Mango Hill office.

**About us**:
Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country.
We think a pretty good job starts here.

**About the role**:
**Lead ERP Excellence at Unitywater**

We’re on the lookout for an inclusive and forward-thinking **IT Leader - ERP Systems** to guide and grow a high-performing team responsible for the support, optimisation and strategic evolution of our ERP platform. In this pivotal role, you’ll partner with business leaders across Finance, HR, Procurement, and Technology to drive smart solutions that boost performance, improve resilience, and deliver tangible business outcomes.

**Leadership & Strategy**
- Lead and manage the ERP Systems team, fostering a high-performance, inclusive culture through coaching, mentoring and development.
- Define and deliver the strategic roadmap for ERP improvements in collaboration with key business and technology stakeholders.
- Provide expert guidance on ERP processes across Finance, HR, and Procurement, ensuring alignment to best practice and compliance.

**ERP System Management**
- Ensure effective technical and functional support, maintenance, and optimisation of ERP components.
- Maintain ERP security and resilience through access reviews, compliance alignment, and system continuity planning.
- Lead regular reviews to ensure ERP systems are efficient, effective, and meet evolving business needs.

**Vendor & Stakeholder Engagement**
- Act as the primary contact for ERP vendor relationships and ensure optimal support and service delivery.
- Collaborate across departments to prioritise and resolve incidents and system enhancements, ensuring seamless operations.

**Governance & Risk**
- Oversee implementation of audit recommendations and ensure timely resolution of issues.
- Ensure systems meet audit, risk, and business continuity requirements.

**About you**:
Our One Unitywater behaviours - **Create the Future, Care Together, and Own It** - define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:
**Qualifications & Licences**
- Tertiary qualification in IT, management, or a business-related discipline.

**Leadership & Strategic Skills**
- Proven experience leading teams in complex technology environments.
- Strong decision-making, analytical, and time management skills.
- Ability to prioritise competing deadlines while maintaining detail and quality.

**Technical & Functional Expertise**
- Deep understanding of HR, Finance, and Procurement systems and services.
- Knowledge of TechnologyOne or similar ERP platforms.
- Expertise in technology service performance, availability, capacity, and information security.
- Ability to translate customer needs into technical system design and requirements.

**Stakeholder Engagement & Influence**
- Excellent communication and interpersonal skills, with the ability to engage up to executive level.
- Strong influencing, negotiation, and customer-centric collaboration capabilities.
- Ability to represent and embed the voice of the customer in business solutions.

**Vendor & Contract Management**
- Skilled in managing vendor relationships, service performance, and contract optimisation.
- Able to balance day-to-day service delivery with long-term efficiency improvements.

**Working at Unitywater**:
As a Unitywater team member you will enjoy a range of benefits:

- **Flexibility**:We value flexibility and support work-life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Tell us what this looks like for you
- **Wellbeing**:We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits.
- **Learning and Development**:We offer a range of opportunities to feed your curiosity such as: Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships.
- **Extras**:We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life Stage diversity, and Accessibility.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We are committed to a workforce that reflects the diversity of the community we serve and fostering a workplace that is diverse and inc