Coordinator, Court Officers

Division: Courts Tribunals and Service Delivery
- Location: Sydney, NSW, AU, 2000
- Req ID: 73402
- **Location - Sydney CBD**:

- **Salary ranging from $110,266 pa to $122,058 pa + super and leave loading**:

- **Ongoing role**

**The role**

The Coordinator, Court Officers is a key frontline management position in the NSW Sheriff’s Office.

You will be required to lead and develop teams to meet statutory and administrative obligations and deliver high quality professional services to clients through the promotion of a values driven and high-performance work environment.

**Please note**: the role involves exposure to graphic content, including images, photographs and discussions relating to violence, sexual assault and/or homicide matters.

**What you’ll do**

You will lead staff and team leaders by implementing strategies that encourage ethical behaviours, foster a values-driven culture, ensure a safe work environment.

You will also.
- Manage a team of staff, implement agreed performance goals, oversee work allocation, capability development and performance management.
- Providing leadership to staff and Team Leaders, this role will promote a positive working environment that values ethical behaviour and good performance whilst meeting statutory and administrative obligations.
- Prepare and maintain project documentation for reporting, monitoring and evaluation purposes.
- Monitor adherence to policies and legislative requirements and assist in the implementation of operational changes as a result of legislative amendments.
- Implement and monitor continuous improvement strategies to ensure high quality service delivery.

**What we’re looking for**

For the Coordinator, Court Officers role, we are searching for an individual who can demonstrate:

- Experience leading and managing a team in a complex, time sensitive and challenging environment.
- Strong people management and organisational skills.
- Ability to build and maintain relationships with key stakeholders.
- Experience monitoring adherence to policies and legislation and ability to assist with operational changes.
- High level of communication skills and experience managing complex people matters.
- Ability to oversee resourcing, workload management and quality assurance to ensure effective service delivery and quality standards are maintained consistent with organisational policy, procedure, guidelines and Key Performance Indicators set out in the Service Charter standards.
- Ability to coach and mentor staff, providing constructive feedback to facilitate ongoing professional development through a performance and development frameworks that actively contribute to a professional, empowering, and respectful workplace culture.

Download the role description.

**What we offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- In this role you will be required to deal with complex and challenging people matters. Provide an example of a situation when an employee reported a serious breach of policy or rules or guidelines and how you managed the matter.
- Using an example of a business improvement initiative that you led, what mechanisms did you put in place to identify problems and resolve them in a timely manner?

**Applications close**: Tuesday 29 April 2025 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.