Process Improvement Manager

2 weeks ago

Banora Point, Australia Sri Sai Balaji Pty Ltd Full time

We are seeking a **Process Improvement Manager** to lead strategic enhancements across our multi-property hotel and motel portfolio. This role focuses on optimizing processes, driving revenue growth, eliminating inefficiencies, and ensuring effective utilization of resources to enhance operational excellence and profitability.

## **Key Responsibilities**:

- Analyze and streamline operational processes across properties to maximize efficiency.
- Implement change management strategies to improve financial performance and drive revenue growth.
- Identify and eliminate inefficiencies or loss-generating processes within the organization.
- Develop strategies for the effective utilization of shared staff and technology to reduce expenditures.
- Oversee and enhance staff augmentation processes to ensure workforce optimization.
- Collaborate with teams to resolve booking and cancellation issues efficiently and effectively.
- Drive improvements in guest management processes, ensuring a seamless and satisfying experience for all customers.
- Develop and implement business development solutions to support organizational growth and profitability.
- Monitor and measure the effectiveness of improvements using data-driven insights.

## **Qualifications and Experience**:

- Bachelor’s degree in Finance and Management.
- Minimum 5 years of experience in process improvement, change management, or financial optimization.
- Proven expertise in enhancing financial processes and driving revenue growth. - Demonstrated ability to optimize resource allocation, including common staff and technology, to control costs.
- Strong knowledge of staff augmentation processes and workforce planning. - Experience in resolving booking and cancellation issues and improving guest management systems.
- Familiarity with developing and implementing business development strategies in the hospitality sector.

## **Why Join Us?**
- Opportunity to work in a dynamic and growing hospitality business. - Drive meaningful impact by improving financial performance and operational efficiency.
- Be part of a collaborative team in the vibrant Gold Coast region.
- Contribute to sustainability by optimizing resources and reducing costs.

**Application Deadline**:
10th February 2025

**To Apply**:
**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $105,000.00 per year

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- process improvement, change management: 5 years (required)

Work Location: In person

Application Deadline: 10/02/2025
Expected Start Date: 03/03/2025

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