Cluster Manager

7 days ago

Sydney, Australia dusk Full time

Made for Moments? So are we.
At dusk, we’re here for all of life’s moments. The big, bold, heart-thumping ones. The quiet, cosy, just-passing-through ones. The ones you planned for months.
And the ones that justhappened.
We believe fragrance is more than something you light - it’s something you feel. With 140+ stores across Australia and New Zealand, we help people find warmth, comfort, and connection through beautifully crafted experiences.
We’re looking for a Cluster Manager who brings people together, leads with impact, and helps shape the culture and performance of our store teams.
If that sounds like you, you’re going to love it here.
Role Overview
As a Cluster Manager, you’ll lead a group of stores to deliver unforgettable customer experiences and build a strong, values-led team culture. You’ll spend 2-3 days a week in your home store, with the rest of your time working closely with teams across your cluster; coaching, guiding, and growing their potential.
This is a hands-on, people-first leadership role, and is your chance to expand your impact, grow your confidence, and take the next bold step toward multi-site leadership.
What You’ll Do
- Be based in your home store 2-3 days a week, with the remaining days supporting your other stores across the cluster
- Coach and develop Store Managers and their teams to deliver unforgettable customer experiences
- Lead performance and culture through clear communication, aligned KPIs, and a consistent leadership presence
- Support daily operations including rostering, stock control, visual merchandising, and compliance across all locations
- Role model a values-led culture where expectations are clear, feedback is empowering, and people feel seen
- Build strong relationships across dusk to support collaboration, continuous improvement, and shared success

About You
- You’re a strong people leader with multi-site experience (or you’re ready to step up)
- You know that what you do is just as important as how you do it
- You have a natural ability to coach, motivate, and hold others accountable with empathy
- You thrive on clarity, consistency, and building a culture where people want to do their best work
- You’re confident navigating retail operations and enjoy the challenge of a fast-paced environment
- You have a valid driver’s license and access to your own vehicle

What You’ll Love
- A competitive salary, car allowance, and monthly bonus opportunity
- Generous team member discount across all dusk products
- Monthly rewards & recognition programs that celebrate your impact
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Development opportunities, leadership programs, and real pathways for growth
- A values-led culture where connection, celebration, and collaboration are part of the everyday

Lead Moments That Matter
This is more than a step up - it’s a role where your leadership creates impact. If you’re ready to build strong teams, drive performance, and lead with purpose, we’d love to meet you.

  • Cluster Manager

    19 hours ago

    Sydney, Australia Viktoria & Woods Full time

    **Introduction**: At Viktoria & Woods we believe in fostering a creative and collaborative culture. Our boutique stylists have a strong fashion and styling focus. They love connecting and engaging with customers to build authentic relationships. We have a supportive team and working environment and are dedicated to creating a memorable and lasting customer...

  • Cluster Manager

    1 week ago

    Sydney, Australia Plus Fitness 247 (Multiple Clubs) Full time

    We are seeking a dynamic and experienced Cluster Manager to oversee the operations of several clubs within the Sydney area. As a Cluster Manager, you will be responsible for ensuring the smooth day-to-day management of each location, optimizing performance, and driving operational excellence. You will lead and support teams within each club, monitor budgets,...

  • Cluster Revenue Manager

    2 weeks ago

    Sydney, Australia Seibu Prince Hotels Worldwide Full time

    **Introduction**: Are you looking for a great opportunity with a global hospitality group, which offers an opportunity like no other? - We're a global brand with a big goal: to deliver 250 new hotels across 10 international brands in the medium to long term. We're expanding across Asia Pacific, Southeast Asia, China, Japan, the Middle East, Europe and the...

  • Cluster Manager

    2 weeks ago

    Sydney, Australia Jivaro Full time

    Join an incredible luxury brand - Fantastic culture & progression opportunities - Attractive salary package The Cluster Manager position will lead the client experience by setting examples and high customer experience standards, constantly searching for new ways to surprise and delight their customers. They understand their team's capabilities, ensuring...

  • Cluster Manager NSW

    14 hours ago

    Sydney, New South Wales, Australia The Talent Mill Full time $90,000 - $120,000 per year

    The Brand | A true leader in Australian fashion, this contemporary designer brand is known for its effortless elegance, refined craftsmanship, and commitment to sustainable design. With a loyal following and a growing national presence, this brand celebrates individuality, creativity, and connection both with its clients and its team. The Role | An...

  • Cluster Manager

    11 hours ago

    Sydney, New South Wales, Australia Scanlan Theodore Full time $80,000 - $120,000 per year

    About us:Scanlan Theodore is a heritage Australian House - an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.Founded in 1987 by Gary Theodore, the House's long-standing success is tied to a...

  • Cluster Revenue Manager

    3 weeks ago

    Sydney, Australia Event hospitality & entertainment Limited Full time

    Rydges World Square, Sydney, New South Wales, Australia Posted Thursday 29 May 2025 at 2:00 pm | Expires Friday 4 July 2025 at 1:59 pm EVT's Hotel Division Revenue Services Team is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you...

  • Cluster Cyber Engagement Analyst, Nsw, 8 Months

    18 hours ago

    Sydney, Australia Infopeople Full time

    Cluster Cyber Engagement Analyst - NSW - 8 Months **Primary purpose of the role**: The Cluster Cyber Engagement Analyst is responsible for assisting with cluster security coordination, strategy and engagement across the various cyber security teams. The role includes collection and analysis of security metrics, incidents and threats. The role requires...

  • Cluster Revenue Manager

    3 days ago

    Sydney, Australia Voyages Indigenous Tourism Full time

    Be part of a company committed to social responsibility - Hybrid Working Environment - Fixed Term Maternity Leave Contract Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical...

  • Cluster Purchasing Manager

    2 weeks ago

    Sydney, Australia PARKROYAL Darling Harbour Full time

    **Pan Pacific Hotels Group **has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. In Australia, **Pan Pacific Hotels Group **owns and operates six hotels including **PARKROYAL Darling Harbour**, Sydney which is conveniently located in the heart of Sydney. PARKROYAL Darling Harbour has an...