Initiative Lead

7 days ago


Melbourne, Australia Sportsbet Full time

**Be part of one of the most innovative companies in Australia**:

- **A place to be yourself and thrive professionally and personally**:

- **Recognised as a Top 10 place to work for women (by Work180) & Top 25 companies for career development (by LinkedIn)**

**About Us**

Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that deliver great experiences to our customers.

We have over 1,300 team members at Sportsbet but as part of the Flutter Group, we’re a true global player.

**Committed To Responsible Gambling**

Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

We’re proud to be the leaders in responsible gambling in our industry, not just locally, but globally.

**About The Role**

Sportsbet’s Customer Sustainability Function exists to drive category leading customer safety and integrity experiences to ensure the business has the most sustainable customer base for generations to come.

This high profiled function within the Customer Department comprises of the following functions:

- AML: Customer AML/CTF and Fraud capability
- Safer Gambling: Responsible Gambling Operations Team
- Delivery: A strategy, delivery and performance improvement team.

The Initiative Lead is a valuable role within Customer Sustainability and collaborates with the leadership team to define initiatives and business requirements to address our strategic agenda, performance issues and / or optimisation opportunities. You will also work closely with Product, Technology, Data Platforms and Data Science to deliver and support those initiatives and solutions to teams across Sportsbet.

**Responsibilities include**:

- **Initiative and Solution Project Management and Delivery**:Develop and lead portfolio level programs of work, including managing scope and schedules for infight initiatives.
- **Initiative and Solution Development**: Facilitate the collaboration with Customer Sustainability Leadership team to define initiatives and / or solutions to performance issues and / or optimisation opportunities. This will include developing business requirements and high-level functional designs.
- **Stakeholder Management and Governance**: Manage relationships with Leadership, Product, Technology and Data stakeholders regarding Customer Sustainability strategy, emerging risks and issues.

**The Perks**

We work hard and play hard, so along with a competitive salary and generous performance-based bonus, we also provide you with:

- 25 days annual leave
- Genuine flexible working and remote working policy with a $1050 work from home office allowance
- Discounted gym memberships, free breakfast and loads of event and conference tickets and many more
- Access to an Employee Assistance Program and a Circle In membership
- Industry leading Parental Leave support program with 26 weeks paid leave for Primary Carers and no wait time. We also have a progressive return to work benefits for your first 6 months back: come back for 3 days, get paid for 4; come back for 4 days, get paid for 5.
- Tailored career development programs, as well as a commitment to developing Thought Leader and Specialist Talent programs

**Our Focus on Diversity, Equity & Inclusion**

Read more about our contribution to Flutter’s global Positive Impact Plan here

**Need To Work Flexibly?**

We know flex means different things to different people, let us know how we can support you to be your best.


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