Fundraising Coordinator

About the role

The Fundraising Coordinator plays a critical role in engaging and supporting AMCS donors to fund our critical work taking action on the big issues facing our oceans.

In this role you will be responsible for helping to develop the strategy, overseeing the implementation and driving growth of our community fundraising programs. You will coordinate our direct mail appeals and donor care newsletters. You will support our retail program by coordinating a project team responsible for retail and merchandise.

You will coordinate and be the first point of contact and provide administrative support to manage donor inquiries and relationships.

Your work supports the recruitment and engagement of AMCS donors by ensuring the administration of records, processing of donations, and ensuring communication with supporters is delivered efficiently, effectively and in a way that inspires ongoing financial support for our vital marine conservation work.

Primary Responsibilities
- Direct Mail Fundraising Program:_
- Working with the Fundraising Manager, coordinate the development and content creation of our direct mail program, including Tax and Christmas Appeals, Turning the Tide donor care newsletter twice a year, and Supporter Survey every second year.
- Provide copywriting support and work with graphic designers to create our direct mail.
- Coordinate the delivery of the direct mail program including data selections and delivery, including managing printers and mail-house.
- Community Fundraising Program:_
- Develop a Community Fundraising program for AMCS, including process and protocols utilising best Fundraising and ethical practices, supporter assets and journeys for hosts and donors.
- Coordinate third-party providers that support community fundraising and event-based fundraising activities on behalf of AMCS.
- Manage and maintain all community fundraising and third-party donation sites.
- Retail Fundraising Program:_
- Work with the Fundraising Manager to develop a Retail Fundraising program and strategy for AMCS. Coordinate the marketing and administration of the Retail Fundraising program.
- Donor Relations and Engagement:_
- Coordinate an external donation processing agency.
- Process donations, and issue receipts as required.
- Resolve donation-related concerns. You will be responding to donations from direct mail, phone and online channels.
- Manage the donor-specific phone line and inbox.

What you’ll need to be successful in this role:

- A minimum of two years of experience in fundraising in a similar role at a not-for-profit or community-based organisation.
- Experience in fundraising copywriting or supporter newsletter copywriting.
- Experience in community fundraising.
- Commitment to and demonstrated skills in providing excellent customer service or donor-centric supporter care experiences.
- Experience using Salesforce, or other Customer Relationship Management (CRM) systems.
- High attention to detail with excellent organisation, time management and project management skills.
- Commitment to achieving positive change for our oceans and upholding AMCS’ values.

Position Description : AMCS Position Description - Fundraising Coordinator

Please see attached for a full position description and further details on the role. For more information on our work and our people please visit our website.
- Please Note: Applicants must have the right to work in Australia. That is, you must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work on an ongoing basis._

A position description is attached.

PBA3

Profession: #Fundraising

Sector: #Conservation_and_Environment