Scrum Master

**Sydney OR Melbourne**
- **Unique opportunity to join a leading Insurer embarking on significant projects**:

- **Solid all round Scrum Master with experience with the digital customer journey**:

- **Collaborative and supportive team environment, career development opportunities**

We’re never just satisfied with how things are - because we know how things could be and it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
This is a fantastic opportunity for a talented Scrum Master to join our Enterprise Delivery team and work for one of Australia’s leading Insurers. As Scrum Master, you will help to deliver outcomes in a fast, sustainable, and effective manner, by embedding ways of working aligned to Suncorp’s delivery model - ‘Momentum’.

This role will work with the Digital Customer Tribe as we continue to focus on enhancing and uplifting our customer journey in the digital space. Specifically you will support two squads within the Tribe and should be able to work in a fast-paced environment.

As Suncorp embarks on significant transformation for our customers, there is plenty of opportunity to work on some exciting projects and develop your career.

**What you’ll do**:

- Work with Scrum Masters / Platform Delivery Leads to sequence work and manage dependencies across Squads; manage flow, sequencing, slicing and velocity of work within the squads
- Work with Product Owners to manage and prioritise work through the backlog, driving removal of impediments and ensuring work is tracked and progressing and that there is an appropriate balance across Squad members
- Monitor Squad performance and identify opportunities for improvement, ensure the squad is compliant with appropriate governance and practices
- Coach Squad to optimise delivery via Momentum processes and practices and develop relationships that assist the Squad in achieving its outcomes
- Build strong, trusted relationships with business stakeholders.
- Lead a continuous improvement culture
- Proactively interact with other stakeholders to effectively manage demands on resources, prioritise funding, receipt of distribution and deliverables, and alignment of goals and objectives.

**What you’ll bring**:

- Minimum of 3 years’ Scrum Master experience within large corporate organisations OR Project Management with at least 2-3 years’ Scrum Master experience
- Experience working within digital programs/projects particularly around the customer journey would be highly regarded
- Previous experience in the Insurance would be beneficial
- Proven ability to manage multiple squads simultaneously
- Demonstrated evidence of working with a variety of stakeholders and the ability to develop trust and credibility combined with a strong collaborative mindset
- Demonstrated experience using Agile in a large complex environment, with a deep understanding of the core principles of agile methodology
- Strong delivery skills and ability to clearly define project objectives and benefits

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we’ve made a commitment, built on trust, empowerment, and flexibility - to help our peopl