Duty Manager

5 days ago

Fairfield, Australia Ultimate Soccer Full time

**Join the Ultimate Soccer Team**

Ultimate Soccer, Western Sydney’s premier small sided football facility, is looking for an enthusiastic **Duty Manager** to help us deliver an exceptional football and customer experience. We are seeking someone available to work **weeknights, weekends, or both.**

**About the Role**:
Reporting to the Facility Manager, the Duty Manager is responsible for the smooth day-to-day operation of the venue. This is a hands-on role that requires leadership, great customer service, and the ability to manage key operational tasks during busy periods.

**Key Responsibilities**:

- Oversee the daily running of the facility during your shift
- Deliver an outstanding football experience for players and visitors
- Supervise and support on-shift staff, including mentoring and training
- Manage bookings and process payments accurately
- Perform opening and closing duties as a key holder
- Maintain facility safety, cleanliness, and adherence to policies
- Cash handling and reporting

**About You**:

- Previous experience in sports, leisure, hospitality, or similar customer-facing roles
- Strong communication skills and a can-do, proactive attitude
- Confident managing people and delivering great service in a fast-paced environment
- Available for **weekend shifts, evening shifts, or both**

**Desirable**:

- First Aid certification
- Experience in football or sports facility operations

**Job Type**: Casual

Pay: $27.00 - $45.00 per hour

Expected hours: 12 - 40 per week

Schedule:

- Evening shift
- Every weekend
- Weekend availability
- Weekends only

Supplementary Pay:

- Penalty rates

**Experience**:

- management: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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