Change Analyst

**Job Details**:
**Location**

Geelong

**Salary**

Up to AU$600 per day

**Job Type**

Full Time

**Ref**

BBBH97211_1672980958

**Contact**

Liam Lasslett

**Posted**

about 3 hours ago

**The Opportunity**

Our client is seeking a **Change Analyst** to play a leadership role in the change practice. This role will provide high level of advice to senior management, and will be responsible for influencing and developing strategy, policies, priorities and operational practices, as well as overseeing change management activities across a range of initiatives including business, process improvement and technology projects, while playing a strategic role in maturing their enterprise change management framework, systems and processes.

Long term contracting opportunity with an initial 12 month contract on offer with a good likelihood of ongoing extensions. Option to be **Geelong or Adelaide** based, with flexible working arrangements also in place. This is an EL1 level role with a daily rate of $663 including super on offer.

**The Team**

The Claims and Payments Service Design and Implementation team is responsible for strategic planning and implementation of transformation initiatives to increase payments and claims quality, efficiency, controls, correctness and outcomes in support of the Corporate Plan.

The team is responsible for reviewing and evaluating current claims and payments processes and controls and determining and implementing improvement. It is also responsible for ensuring claims and payments processes are optimally included in the base platform build of new CRM Software, future enhancements are included on the backlog and that the implementation of the new platform is implemented in a planned, controlled and consultative manner.

**The Role**

The position is an important **team leadership** position within the Agency and will have delegated authority and responsibility to resolve issues and risks across wide ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the Work Area.

**Responsibilities include but are not limited to**
- Developing, implementing and evaluating change management activities, plans and schedules in accordance with the Agency's Change Management Framework
- Ensuring that change readiness assessments are completed, identifying areas of resistance and ensuring mitigation activities are in place
- Identifying, assessing and reporting change risks or issues
- Leading the tracking and evaluation of change management activities in the Agency and proposing recommendations for continuous improvement
- Influencing and advising project sponsors on how to effectively manage and implement change
- Working closely with the project manager and the communication and engagement lead, planning and testing the effectiveness of the future state operating environment

**Key skills required for role**:

- Experience in strategically integrating change strategies
- Highly motivated to achieve set goals in specified timeframes
- Strong communication and stakeholder engagement skills
- Ability to work efficiently and effectively as a key member of the delivery team
- ** Australian citizenship is mandatory to be considered eligible for this role**

**Desirable skills to have for the role**:

- Tertiary qualification related to Change Management
- Prosci Change Management Certification
- Experience within Government

**APPLY