Workforce Optimisation Specialist

3 days ago

Sydney, Australia Nextt Group Full time

Hybrid role that includes working from a purpose-built office in the CBD.
- Transform lives with a leading disability services provider.
- A great opportunity to learn and grow in a trusted enviroment

**Workforce Optimisation Specialist**

At Nextt, we’re not just delivering services; we’re redefining them. Ranked among the top 1% of disability service providers across QLD, NSW, VIC, and SA, we are committed to empowering our clients and our people to truly Get More out of Life.

**Why Join Us?**
- **Purposeful Work**: Make a tangible difference in the lives of our clients and their families.
- **Innovation at Your Fingertips**: Join a trailblazing Central Services team shaping the future of workforce optimisation in the NDIS space.
- **Career Development**: Thrive in a role that’s challenging, impactful, and built for growth.
- **Work-Life Balance**: Enjoy a hybrid work model with three office-based days in Sydney or Melbourne.

**The Role: Drive Change, Deliver Impact** Reporting to an Executive leader, you’ll spearhead the alignment of Supported Independent Living (SIL) clients’ Rosters of Care with staffing rosters to optimise client funding, elevate service quality, and enhance profitability.
You’ll collaborate with our National Project Manager, Senior Service Delivery Managers, and cross-functional teams to:

- Lead the design and implementation of optimised Master Rosters for new and existing clients.
- Serve as a Superuser for our Workforce Analytics platform, turning data into actionable insights.
- Manage national change projects for Master Roster improvement and rollout.
- Track and report key performance metrics around Roster Efficacy and profitability.
- Build operational capability across teams, keeping us at the forefront of NDIS trends.
- Strengthen relationships with stakeholders to create efficient, client-focused solutions.

**What You Bring** We’re looking for a strategic thinker with a passion for workforce optimisation and service delivery. Here’s what sets you apart:

- **Data Savvy**: 3+ years’ experience in Data Analysis/Workforce Analytics. You thrive on digging into large data sets to uncover insights and opportunities.
- **Workforce Expert**: 5+ years in workforce optimisation, including forecasting, scheduling, and capacity planning.
- **NDIS Know-How**: A deep understanding of SIL Funding, Rosters of Care (ROCs), and rostering systems, with knowledge of the SCHADS Award as a bonus.
- **Commercial Focus**: Ability to align funding service lines with organisational goals.
- **Tech Skills**: Proficiency with rostering/scheduling systems and a knack for leveraging technology to solve problems.
- **Collaborative Leadership**: Exceptional relationship management skills, thriving in fast-paced and complex environments.
- **Proactive Mindset**: Solution-focused, innovative, and ready to inspire others.

**Qualifications**:

- Tertiary qualifications in Finance or a related field.

**Why Nextt?**
- **Impact**: Be part of a team that transforms lives every day.
- **Collaboration**: Join a diverse, inclusive team where your ideas are valued.
- **Support**: Work with leaders who genuinely care about your success.

**Make a Difference. Be Nextt.

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